Amazon.co.uk:Customer reviews: FELIWAY Optimum diffuser & 30 day refill, the best solution to ease cat anxiety, cat conflict and stress in the home

Top positive review

Amazed!

Reviewed in the United Kingdom on 15 January 2021

We have a very timid cat and we knew moving house would be very hard on him.

We had started to get worried as he had been hiding for 3 days after moving and had rarely eaten or drank.

This all changed when we used this product. Within a matter of minutes our cat had come out of hiding, was purring and had his tail confidently upright in the air, we was shocked at how quick and effective Feliway worked.

It probably will not work on all cats, but for us it has worked wonders.

74 people found this helpful

Top critical review

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Miss DC Miller

Misleading product description .....!

Reviewed in the United Kingdom on 2 February 2021

Your product description states "Feliway Optimum Diffuser Starter Kit and Refill, 48ml", so I was expecting to find a kit and a REFIL in the box. This was not the case as the 'Refill' is required immediately to get your product to work. At £23, I would say it is rather expensive.

It's too early to say what effect it has on my cat's behaviour, but I will update this review in a couple of weeks.

In the meantime you should consider amending the product description to something a little less misleading.

245 people found this helpful

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4,702 total ratings, 465 with reviews

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From United Kingdom

Miss DC Miller

Misleading product description .....!

Reviewed in the United Kingdom on 2 February 2021

Style Name: 1 PackVerified Purchase

245 people found this helpful

Helpful

Andrew

Warning!

Reviewed in the United Kingdom on 23 December 2020

Style Name: 1 PackVerified Purchase

After running these for 4 hrs two of my cats were hard to rouse.Do not leave these on 24/7 I will be contacting the manufacturer immediately.

96 people found this helpful

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Mic

Beware asthma sufferers

Reviewed in the United Kingdom on 28 February 2021

Style Name: 1 PackVerified Purchase

This is a health and safety review. The product seemed to work well with my kittens but it irritated my chest and I had a severe asthma attack. Please beware if you have a history or asthma or allergies. This may not be safe for you. I had to throw it away as my chest was closing up and I was struggling to breathe.

86 people found this helpful

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Amazon Customer

Hard to tell if it works but doesnt include a refill, misleading

Reviewed in the United Kingdom on 7 February 2021

Style Name: 1 PackVerified Purchase

Hard to tell if it really helps or not, doesn't seem to make much difference but also the packaging states "Feliway Optimum Diffuser Starter Kit and Refill, 48ml" but there isn't a refill included, you have to use the 'refill' immediately so is quite expensive plus the refill seems to be at least as expensive if not more than buying the whole thing again!

72 people found this helpful

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Shauna

Amazed!

Reviewed in the United Kingdom on 15 January 2021

Style Name: 1 PackVerified Purchase

74 people found this helpful

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MRS G G E CROUCH

Result for positive change in cat behaviour

Reviewed in the United Kingdom on 7 December 2020

Style Name: 1 PackVerified Purchase

Not a great photo but our cat at the front was a rescue cat in 2013 and we got the larger cat as a kitten the same year. The smaller one was always timid and still only friendly on her terms. The bigger one has always been friendly. Since I have been using the plug of Optimum Feliway, they have certainly become more tolerant. They would never have been this sociable before. Incidentally, they are lying about two foot away from the plug. I was so impressed, I have just bought another one. Not cheap but it works.

62 people found this helpful

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Nina

Doesn't seem to do anything

Reviewed in the United Kingdom on 2 February 2021

Style Name: 1 PackVerified Purchase

I bought this due to my neighbours cat Comes in my home and sprays which is causing my own cat to spray also and my other 2 cats fight a lot. Well this doesn't seem to do anything. My neighbours cat came in and sprayed right next to it. The fighting also hasn't stopped so I'm not impressed at all. Also the actual plug in gets really hot which seems pretty dangerous in my opinion. Definitely won't be buying a refill.

49 people found this helpful

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Lee123

Did not work

Reviewed in the United Kingdom on 18 January 2021

Style Name: 1 PackVerified Purchase

Did not work at all for my cats , still fighting and marking territory . It even marked right next to whwre it was plugged in !!!!! No idea why i even gave it 2 stars , maybe for packaging

45 people found this helpful

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Champster

Misleading advertising! I wish I'd read the product reviews prior to ordering!

Reviewed in the United Kingdom on 13 March 2021

Style Name: 1 PackVerified Purchase

Good item, time will tell if it helps. However the advertisement is very misleading, this item does not contain a refill, it only contains one plug in adapter and one bottle of feliway. How can it be a refill if it's a starter kit/there isn't a 'fill' in the first place?!

25 people found this helpful

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PSJ

False advertising - one bottle doesn't count as a refill!

Reviewed in the United Kingdom on 24 March 2021

Style Name: 1 PackVerified Purchase

Can't comment on the effectiveness of the diffuser as I've only just received it, but be careful of the false advertising on product.
Claims to contain a 'refill' but only one bottle provided, which in my book is not a refill at all.

The diffuser is very much needed so I won't be returning, but very disappointed at the blatant lie, especially as it features on the product packaging and it baffles me this is allowed. I'll say it again - you need at least two bottles for one to be called a refill!

9 people found this helpful

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