Amazon.co.uk:Customer reviews: Echo Show 8 | 2nd generation (2021 release), HD smart display with Alexa and 13 MP camera | Glacier White

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  • Echo Show 8 | 2nd generation (2021 release), HD smart display with...
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Customer reviews

4.7 out of 5 stars
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Echo Show 8 | 2nd generation (2021 release), HD smart display with Alexa and 13 MP camera | Glacier White

Echo Show 8 | 2nd generation (2021 release), HD smart display with Alexa and 13 MP camera | Glacier White

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Colour Name: Glacier WhiteConfiguration: Device onlyChange
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Top positive review

All positive reviews›
Amazon Customer
5.0 out of 5 starsLove the bigger screen, crisp and clear, but annoyed at the large price drop 12 days after launch.
Reviewed in the United Kingdom on 11 June 2021
I have had the echo show 5 for quite some time now and love it, I had a debate with myself as to whether I could justify spending over £200 on the echo10 when it was released. I decided not to and glad I waited until this was released, all set up in no time as it was linked to my other echos I have, one in every room. I use it primarily for the music, but also the weather, news headlines and reminders, also to use the drop-in feature if I am away from home. All in all a great bit of kit, and I am so pleased I made the purchase, it is surprising how much bigger the whole thing looks against the 5” screen. My 5” show is now in my sewing room. Would highly recommend this if like me you feel the echo show 10 is a step too far.

Update 21/6/2021 I still love my echo show 8 (2021) but feel gutted, to say the least, that 12 days after release date that this has £35 knocked off it for Prime day. This is the second time I have ordered something on pre-launch and it has been reduced significantly within a matter weeks, if it had been say £10 cheaper that would have been annoying, but 29% knocked off after only 12 days of it being on sale is a bit of a Mickey take. Lesson learned, do not buy anything on pre-order again, twice bitten but not a third time.
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201 people found this helpful

Top critical review

All critical reviews›
Mr. Brian R. Dougal
3.0 out of 5 starsFine as an Alexa device, but display is hopeless
Reviewed in the United Kingdom on 11 June 2021
Fine as an Alexa device, works just as well (or badly ?) as my 3 Dot's.
But the display offers far less than I hoped.
Worst is the incredibly limited amount of customisation allowed. It does what it wants, NOT what I want it to do.
Video calling to another similar unit may well be good - but of no use to me and I guess most other UK purchasers.
Works well with Ring doorbell.
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94 people found this helpful

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From United Kingdom

Amazon Customer
5.0 out of 5 stars Love the bigger screen, crisp and clear, but annoyed at the large price drop 12 days after launch.
Reviewed in the United Kingdom on 11 June 2021
Colour Name: Glacier WhiteConfiguration: Device onlyVerified Purchase
I have had the echo show 5 for quite some time now and love it, I had a debate with myself as to whether I could justify spending over £200 on the echo10 when it was released. I decided not to and glad I waited until this was released, all set up in no time as it was linked to my other echos I have, one in every room. I use it primarily for the music, but also the weather, news headlines and reminders, also to use the drop-in feature if I am away from home. All in all a great bit of kit, and I am so pleased I made the purchase, it is surprising how much bigger the whole thing looks against the 5” screen. My 5” show is now in my sewing room. Would highly recommend this if like me you feel the echo show 10 is a step too far.

Update 21/6/2021 I still love my echo show 8 (2021) but feel gutted, to say the least, that 12 days after release date that this has £35 knocked off it for Prime day. This is the second time I have ordered something on pre-launch and it has been reduced significantly within a matter weeks, if it had been say £10 cheaper that would have been annoying, but 29% knocked off after only 12 days of it being on sale is a bit of a Mickey take. Lesson learned, do not buy anything on pre-order again, twice bitten but not a third time.
201 people found this helpful
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Sylvia Grayson
5.0 out of 5 stars Brilliant device for keeping in touch with relatives in a Nursing Home!
Reviewed in the United Kingdom on 22 July 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
Wish we had purchased this 12 months ago during lockdown!
We have moved a family member into an assisted living complex and the Alexa Show is perfect for us to keep in touch many times a day.
When the device is set up to 'Drop-in', it does this automatically without the person having to press any buttons to answer. We previously had problems with using mobile phones and FaceTime due to this.
It has enabled us to encourage their recovery as we do daily exercises with them, read the newspaper together and do crosswords. It is like having them in the room next door but we can see and hear each other very clearly.
It has also helped with calling assistance when he has been unwell or fallen.
It is taking a while for staff members to get use to the Alexa Show as I am sure they have concerns about the device being able to watch them. It is today's technology being used to help the wellbeing of individuals.
Brilliant!
170 people found this helpful
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Mr. Brian R. Dougal
3.0 out of 5 stars Fine as an Alexa device, but display is hopeless
Reviewed in the United Kingdom on 11 June 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
Fine as an Alexa device, works just as well (or badly ?) as my 3 Dot's.
But the display offers far less than I hoped.
Worst is the incredibly limited amount of customisation allowed. It does what it wants, NOT what I want it to do.
Video calling to another similar unit may well be good - but of no use to me and I guess most other UK purchasers.
Works well with Ring doorbell.
94 people found this helpful
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Badger
2.0 out of 5 stars Buggy, some features not working, and not picking up voice as well as other model
Reviewed in the United Kingdom on 25 June 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
I’m really disappointed that such a popular product, that’s had years to mature and have the bugs ironed out and should be a slick and polished after, still feels like a beta product. I have a few dots and they work ok most of the time, but after a couple of days with this I kind of wish I had not bothered. Main issues so far are:

1) The ‘auto framing’ and presence sensors don’t work. It does even show up in the smart home menu when you go to create a routine. Many people are reporting this. To make the worse, the dedicated Amazon Alexa helpline agent I spoke to did not even know these major new features existed.

2) The voice pickup is much worse than our dots. Now I almost have to shout at this, or be staying right next to it. Even then you have to speak loudly and clearly, with a longer pause after saying ‘Alexa’. It’s because quite a painful and frustrating experience. I thought it would get better with newer models, not worse.

3)The sound is good, but not amazing. For its size it should sound much better, but my tiny Apple HomePod mini sounds much better. It also rattles a bit at higher volumes.

4) The Alexa app is still an absolute joke. A complete clunky mess, badly laid out and confusing UI.

5) BBC Sounds loads by will not play any audio. The reviews section of the skill is full of people saying the same. Admittedly this could down to the BBC, but Amazon should be working with them to get it sorted. It’s been like this for weeks.

6) The UI and general overall experience just feels ‘unfinished’. Maybe I’m spoilt by Apple and some Android, but this doesn’t feel like a new 2021 product.

7) Can’t customise the content shown on the screen enough. I want the news, not the results about a sport I don’t even like all the time.
80 people found this helpful
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John H.
1.0 out of 5 stars Amazon Cheapskates!
Reviewed in the United Kingdom on 10 June 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
I upgraded my Amazon echo and received a box. Nothing else. Utterly rubbish. Don't bother upgrading. Lousy updates, overpriced and no information. Talk about a cash cow? I feel violated.
81 people found this helpful
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Paul
4.0 out of 5 stars Good unit
Reviewed in the United Kingdom on 12 June 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
Someone has written that they were unhappy that Amazon reduced the price as a special a couple of weeks after the release of the 2nd generation version.
I bought one on release for I think for £128 but when I saw it on offer I returned the original and got one for £85. The £85 one also seems to have far more features than the original. I love the menus. Does anyone know how to transfer my shopping list from Alexa to Morrisons shop please
73 people found this helpful
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jimmy
5.0 out of 5 stars It works
Reviewed in the United Kingdom on 11 June 2021
Colour Name: Glacier WhiteConfiguration: Device onlyVerified Purchase
My first intention was to use this Echo Show device in the kitchen for recipes and also weather and radio, I am still experimenting with it, so far I am pleased with what it can do.
73 people found this helpful
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Stephen Martin
4.0 out of 5 stars Useful Smartclock
Reviewed in the United Kingdom on 11 June 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
I use this produt as a bedside alarm & to monitor my security cameras which it links to with Alexa Skills.
The clock face which dims at night goes into the bottom left corner ,would be nice central !
The Speaker is a little boomy but can be adjusted via built in equaliser, plenty of volume available.
There is no built in USB PORT for charging other devices which is a nuisance,had to put in a wall socket with usb to get around this!
57 people found this helpful
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Danny
1.0 out of 5 stars It’s a spy
Reviewed in the United Kingdom on 24 September 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
It’s a spy in the room. Always listening, always recording, always sending the recording to home servers. Bear that in mind if up to any canoodling.

The wee man likes it though, so it’s in the house. As soon as he goes to school or bed, it’s unplugged.

On the review side, the voice recognition is so poor as to be frustrating. “I can’t find that playlist. Would you like me to create it?” Is constant.
From 6 feet away, she doesn’t hear the trigger word. By the time you get a timer set, you are halfway done.

My favourite feedback is “this device needs a lot of work”

The only thing it does really well is record everything that happens in your home and send it to Amazon.
30 people found this helpful
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tinker66
1.0 out of 5 stars Not as good as gen 1
Reviewed in the United Kingdom on 22 November 2021
Colour Name: CharcoalConfiguration: Device onlyVerified Purchase
The one on the left is the gen 1 on the right is gen 2 as you can see the picture quality on the gen 2 is no where as good as the gen 1 orange screen with really bad light bleed from corners definitely not a upgrade as far as picture quality goes.
Customer image
1.0 out of 5 stars Not as good as gen 1
By tinker66 on 22 November 2021
The one on the left is the gen 1 on the right is gen 2 as you can see the picture quality on the gen 2 is no where as good as the gen 1 orange screen with really bad light bleed from corners definitely not a upgrade as far as picture quality goes.
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Customer image Customer image
Customer imageCustomer image
23 people found this helpful
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