Amazon.co.uk:Customer reviews: HP X4D37AE 302 Original Ink Cartridges, Black and Tri-color, Pack of 2

Select Your Cookie Preferences

We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

Sorry, there was a problem saving your cookie preferences. Try again.
Accept CookiesCustomise Cookies
Skip to main content
.co.uk
Hello Select your address
All
Select the department you want to search in
Hello, Sign in
Account & Lists
Returns & Orders
Basket
All
Best Sellers Amazon Devices Gift Ideas Customer Service Music New Releases Prime Video Today's Deals Audible Prime Books PC & Video Games Vouchers Kindle Books PC Gift Cards & Top Up Fashion Home & Garden Toys & Games Electronics Car & Motorbike Health & Personal Care Pet Supplies Sports & Outdoors Beauty Baby Grocery Shopper Toolkit Sell on Amazon Disability Customer Support
Free delivery on your first order
Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant

  • HP X4D37AE 302 Original Ink Cartridges, Black and Tri-color, Pack of 2
  • ›
  • Customer reviews

Customer reviews

4.6 out of 5 stars
4.6 out of 5
71,868 global ratings
5 star
77%
4 star
14%
3 star
4%
2 star
1%
1 star
3%
HP X4D37AE 302 Original Ink Cartridges, Black and Tri-color, Pack of 2

HP X4D37AE 302 Original Ink Cartridges, Black and Tri-color, Pack of 2

byHP
Write a review
How customer reviews and ratings work

Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.

Learn more how customers reviews work on Amazon
See All Buying Options

Top positive review

All positive reviews›
icepuffin
5.0 out of 5 starsOriginal cartridges , so they work
Reviewed in the United Kingdom on 18 November 2016
A good price given what they charge in the high street. Unfortunately the first ones never arrived but I contacted the seller and they were very good , second ones arrived OK.
They are original cartridges so no issues when you load them as I have in the past had so called 'compatable ones' that the printer rejects.
I suppose the best answer in a review is " would I buy them again " and the answer is 'yes' no issues with them or the company.
Read more
35 people found this helpful

Top critical review

All critical reviews›
GB335
1.0 out of 5 starsShortest life cartridge I have ever known. Less than one 60 page report.
Reviewed in the United Kingdom on 4 October 2018
On installation the printer would not recognise the cartridges as being genuine. After printing about 40 pages symptoms of ink running out appeared. Eventually black was recognised as being genuine but at 50%. A 'print quality diagnostic' still refused to recognise the genuine colour cartridge and showed all colours apart from magenta as empty.

I would hope a new genuine HP replacement cartridge would last more than 40 pages but it seems not. What a joke. I have returned the HP rubbish for refund (very unusual thing to do but so is the performance of these HP cartridges) and I have ordered re-manufactured 'non genuine' versions that lasted many months last time. No more 'genuine HP' for me ever again. Dreadful.
Read more
81 people found this helpful

Search
Sort by
Top reviews
Filter by
All reviewers
All stars
Text, image, video
71,868 total ratings, 11,478 with reviews

There was a problem filtering reviews right now. Please try again later.

From United Kingdom

GB335
1.0 out of 5 stars Shortest life cartridge I have ever known. Less than one 60 page report.
Reviewed in the United Kingdom on 4 October 2018
Verified Purchase
On installation the printer would not recognise the cartridges as being genuine. After printing about 40 pages symptoms of ink running out appeared. Eventually black was recognised as being genuine but at 50%. A 'print quality diagnostic' still refused to recognise the genuine colour cartridge and showed all colours apart from magenta as empty.

I would hope a new genuine HP replacement cartridge would last more than 40 pages but it seems not. What a joke. I have returned the HP rubbish for refund (very unusual thing to do but so is the performance of these HP cartridges) and I have ordered re-manufactured 'non genuine' versions that lasted many months last time. No more 'genuine HP' for me ever again. Dreadful.
81 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


Schmo
1.0 out of 5 stars Did I receive a dud?
Reviewed in the United Kingdom on 12 July 2018
Verified Purchase
I think I got a dud. I received these cartridges tonight. Installed immediately, ran the alignment and other checks. Then printed a 150-page text document on draft print settings, and 20 minutes in the ink is gone?!? I swear my last cartridge lasted a few months/several hundred pages... I'm guessing this was a dud or fake.
63 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


Jack
1.0 out of 5 stars This was sponsored when I looked for my printer's inc.
Reviewed in the United Kingdom on 24 January 2022
Verified Purchase
The cartage is incompatible. They look the exact same as the ones I had before, and this was the first result when looking for "HP Deskjet 2710 inc". My previous cartridges are dry and can't be salvaged, even though they're still full. I don't even want to print anything. I can't connect the printer without printing a document with a PIN. HP's software is useless. This cartridge is useless, they stop functioning before being empty if you don't use your printer enough. Don't buy any printing equipment from HP, it is the most frustrating printing experience I have had.

HP talks a lot about their recycling scheme for empty cartridges, but I have tried repeatedly to return empty cartridges through HP's website and it has kever worked. HP is making a product that is engineered to he as bad for the environment as possible (single use plastic with extremely short lifespan), they talk a lot about recycling to green wash people into believing they're trying to mitigate their pollution and it is a lie. If HP's printing equipment is not a scam I do not know what is.
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


icepuffin
5.0 out of 5 stars Original cartridges , so they work
Reviewed in the United Kingdom on 18 November 2016
Verified Purchase
A good price given what they charge in the high street. Unfortunately the first ones never arrived but I contacted the seller and they were very good , second ones arrived OK.
They are original cartridges so no issues when you load them as I have in the past had so called 'compatable ones' that the printer rejects.
I suppose the best answer in a review is " would I buy them again " and the answer is 'yes' no issues with them or the company.
35 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


from UK
5.0 out of 5 stars competitive price, prompt delivery - even recycle return envelope
Reviewed in the United Kingdom on 31 August 2021
Verified Purchase
I have an older model HP printer and, as they are always trying to push newer models on you, it has become rather challenging to buy ink cartridges. The printer otherwise works fine and there are regular driver updates. I finally found cartridges here and ordered. They were promptly delivered, all in perfect order and the price was competitive. I was positively surprised that they also enclosed a free return envelope for the used cartridges - nice environmentally supportive touch! Well done guys, keep it up! I shall order again ...
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


M. R. Hickman
1.0 out of 5 stars Expensive!
Reviewed in the United Kingdom on 30 May 2020
Verified Purchase
Ink Jungle have contacted me, asking me to update my original low scoring review. I've trawled through the many other one star reviews and cannot find mine to update so I'll start again.
I pointed out that there was a handling fee of £26.86 bringing the total price to £41.85 which I thought was pretty disgusting. Ink Jungle contacted me saying despite the handling fee being clearly displayed on the delivery note, there was no handling fee and sent me an invoice with the handling fee removed. Taking this at face value, the product cost is £41.85 and not £14.99 with £26.86 handling fee.
I then looked back at previous ink purchases via Amazon and this is what I found.
29/04/2020 £41.85 (reviewed item in question).
09/11/2019 £24.74
20/02/2018 £19.99
28/11/2016 £23.74

In between, I've no doubt bought from high street stores but have no record of these purchases.
My original complaint remains. There has been a marked uplift in price for the identical product which coincides with increased need for printing from my home printer during lockdown home working. Home working is likely to continue for some time for many of us and so presumably we are to expect continued extortionate printer ink prices. So far I have only needed to install the colour cartridge. It was easy to do, the printer recognised the cartridge and it's working at present. More than that I cannot say regarding the quality of the product. Delivery time was good.
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


Reggie Floyd
1.0 out of 5 stars Faulty item and no time to send back or buy a new cartridge so I can print a returns label DOH!
Reviewed in the United Kingdom on 26 September 2018
Verified Purchase
The cartridge 'failed' and was not accepted by my HP printer. I have selected return item which has to be done in 48 hours otherwise I'll be charged for the replacement. To return I need to PRINT a label "go figure" - typical. Only a big corporation would expect you to return a faulty print cartridge by having to print a returns label. Buy from a shop in future WHS Smith, Tesco - anywhere but online
Customer image
1.0 out of 5 stars Faulty item and no time to send back or buy a new cartridge so I can print a returns label DOH!
By Reggie Floyd on 26 September 2018
The cartridge 'failed' and was not accepted by my HP printer. I have selected return item which has to be done in 48 hours otherwise I'll be charged for the replacement. To return I need to PRINT a label "go figure" - typical. Only a big corporation would expect you to return a faulty print cartridge by having to print a returns label. Buy from a shop in future WHS Smith, Tesco - anywhere but online
Images in this review
Customer image
Customer image
10 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


helen
1.0 out of 5 stars Not Happy
Reviewed in the United Kingdom on 17 October 2021
Verified Purchase
NOT IMPRESSED, I MAINLY USE REMANUFACTURED INK IN MY HP PRINTER, BUT THIS TIME ORDER DATE 16/09/21. I THOUGHT ID BUY THE ACTUAL HP PROPER INK FOR 25.80, I PUT THEM IN THE PRINTER AND WENT TO PRINT OUT A TESTER ALIGNMENT PAGE, WHICH IT DID, THEN I DIDNT NEED TO USE PRINTER TILL TODAY , IT WOULDNT PRINT OUT AN IMPORTANT LETTER, I DID NOT UNDERSTAND WHY IT WOULD NOT PRINT, IT CAME UP WITH ERROR, TAKE INK CARTRIDGES OUT AND PUT IM AGAIN, I DID THIS SEVERAL TIMES, THEN I NOTICED ON PRINTER THERE WAS AN ERROR AND IT SHOWED COLOUR INK WAS EMPTY.
WHAT HAPPENS NOW, IM WITHOUT ANY INK ONLY THE BLACK INK CARTRIDGE IS FULL, THE COLOURED IS EMPTY, WHAT DO I DO!!
AM NOT HAPPY AT ALL
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


Lina
1.0 out of 5 stars Not original for sure
Reviewed in the United Kingdom on 15 September 2021
Verified Purchase
The first two times I bought this it was fine, the third time the black ink wasn’t recognised by my printer. I know people have made comments about being expected to print out a returns label when they didn’t have a functioning printer, which I don’t get because Amazon make it so easy to return products for an immediate refund! I returned the ink and got my refund so I’m happy. Yes disappointed that I couldn’t use it but that’s fine as I got it from HP this time.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


CHDWNG
1.0 out of 5 stars NO INK IN THE CARTRIDGE !!!
Reviewed in the United Kingdom on 30 March 2020
Verified Purchase
Bought this about 6 months ago, as I always want to have a few in storage, as I go through quite a few - installed it today and nearly cried when the pages came out of the printer...

The printer says the ink cartridge if "full" when checking the setting, but the printer is printing the OUTLINE of each word - it looks awful and no matter how many times I shut the printer down and start it again, fit the ink cartidge print out the screening page and ensure the printer is aligned OK - it is still happening.

I SHOULD HAVE USED VIKING DIRECT AS USUAL.... I AM NOT HAPPY AT ALL.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading the comments at the moment. Please try again later.


  • ←Previous page
  • Next page→

Questions? Get fast answers from reviewers

Ask
Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 188 answered questions

Need customer service? Click here
‹ See all details for HP X4D37AE 302 Original Ink Cartridges, Black and Tri-color, Pack of 2

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • Careers
  • About Us
  • UK Modern Slavery Statement
  • Sustainability
  • Amazon Science
Make Money with Us
  • Sell on Amazon
  • Sell on Amazon Business
  • Sell on Amazon Handmade
  • Sell on Amazon Launchpad
  • Associates Programme
  • Fulfilment by Amazon
  • Seller Fulfilled Prime
  • Advertise Your Products
  • Independently Publish with Us
  • Amazon Pay
  • Host an Amazon Hub
  • ›See More Make Money with Us
Amazon Payment Methods
  • Amazon Platinum Mastercard
  • Amazon Classic Mastercard
  • Amazon Money Store
  • Gift Cards
  • Amazon Currency Converter
  • Payment Methods Help
  • Shop with Points
  • Top Up Your Account
  • Top Up Your Account in Store
Let Us Help You
  • COVID-19 and Amazon
  • Track Packages or View Orders
  • Delivery Rates & Policies
  • Amazon Prime
  • Returns & Replacements
  • Recycling
  • Manage Your Content and Devices
  • Amazon Mobile App
  • Amazon Assistant
  • Customer Service
  • Australia
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Singapore
  • Spain
  • Turkey
  • United Arab Emirates
  • United States
Amazon Music
Stream millions
of songs
AbeBooks
Books, art
& collectables
ACX
Audiobook Publishing
Made Easy
Amazon Web Services
Scalable Cloud
Computing Services
 
Audible
Download Audiobooks
Book Depository
Books With Free
Delivery Worldwide
DPReview
Digital
Photography
Goodreads
Book reviews
& recommendations
 
Amazon Home Services
Experienced pros
Happiness Guarantee
IMDb
Movies, TV
& Celebrities
Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy
Shopbop
Designer
Fashion Brands
 
Amazon Warehouse
Deep Discounts
Open-Box Products
Amazon Business
Service for
business customers
Whole Foods Market
We Believe in
Real Food
 
  • Conditions of Use & Sale
  • Privacy Notice
  • Cookies Notice
  • Interest-Based Ads Notice
© 1996-2022, Amazon.com, Inc. or its affiliates