Amazon.co.uk:Customer reviews: Paingone Plus| Pain Reliever | Hand held Pain Relief Device for Conditions Such as Arthritis, Sciatica, Joint Pain, Cervical spondylosis, Back & Shoulder Pain | Drug-Free

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  • Paingone Plus| Pain Reliever | Hand held Pain Relief Device for...
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  • Customer reviews

Customer reviews

4.1 out of 5 stars
4.1 out of 5
1,542 global ratings
5 star
57%
4 star
18%
3 star
11%
2 star
4%
1 star
10%
Paingone Plus| Pain Reliever | Hand held Pain Relief Device for Conditions Such as Arthritis, Sciatica, Joint Pain, Cervical spondylosis, Back & Shoulder Pain | Drug-Free

Paingone Plus| Pain Reliever | Hand held Pain Relief Device for Conditions Such as Arthritis, Sciatica, Joint Pain, Cervical spondylosis, Back & Shoulder Pain | Drug-Free

byPaingone
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Top positive review

All positive reviews›
Paul M.
5.0 out of 5 starsAre you thinking another Snake Oil Product? Please read.
Reviewed in the United Kingdom on 9 April 2021
My daughter and I suffer from a rare inflammatory bone condition. As it's rare, treatment is all hit and miss. Watching my daughter in pain and knowing the doctors can't offer any more is a parent's nightmare. We tried the most expensive CBD's, conventional medicine, and numerous other snake oil products on the market. We decided to give the Paingone pen ago, with the reassurance we could return it to amazon if the results were unsatisfactory.
As with anything new, my daughter was nervous about trying this new stun gun device (I'm joking it's not a stun gun but gives an electrical charge that you can see if held away from the skin). I tried the device first on my lower back, I was surprised by the relief it gave. It initially feels like a small pinprick and the intensity gets more the longer you leave it. To be clear, there is no physical sharp end but just the sensation the device gives. You can even use it over clothes. The instructions recommend 30 seconds at a time but I felt removing it when it felt uncomfortable was the best practice (not exceeding the 30 seconds on the same spot). The relief lasts around 2 hours. Anyone that suffers from chronic pain will appreciate 2 hours is a godsend when nothing else works.
As I suffer from arthritis in my hands I felt holding down the button on top of the device a little difficult and perhaps a slight change in design could be made on the next model. Also, be aware, but don't be alarmed, the device will leave in most circumstances a small red dot. This didn't bother me and cleared within a couple of days. My daughter also uses this now with my assistance and she now requests the 'pen' over her prescribed meds.
I wouldn't normally leave a review but wanted to reassure those sitting on the fence to give it a go. If you purchase from Amazon, remember you can always return, but I'll be keeping mine. Please give my review a like if my review has helped, thanks, Paul.
Read more
95 people found this helpful

Top critical review

All critical reviews›
Liz Rogers
1.0 out of 5 starsFaulty item, non returnable. Do not buy this from Amazon!
Reviewed in the United Kingdom on 14 December 2018
I am bitterly disappointed. I inserted the battery into this device and tried it on my painful arm - i have tendonitis. The device did not seem to be working. My husband did an electrical test and confirmed there was no electrical charge. We checked the manual to ensure i had inserted the battery and was operating the paingone plus correctly. I was. I phoned the paingone helpline on the website. Their advice was: if i could not feel ut working or hear a click when turning it on, after trying with a new battery, then the item is faulty and it should be returned. So i tried a brand new battery. Still not working. It was only at this point that i found out that this item is non returnable. So it would seem that Amazon have sold a faulty medical device at great expense to a pensioner with severe pain and she cant get her money back. I am more than disgusted. I will never shop from Amazon again, and i will discourage others from shopping from Amazon.
Read more
225 people found this helpful

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From United Kingdom

Liz Rogers
1.0 out of 5 stars Faulty item, non returnable. Do not buy this from Amazon!
Reviewed in the United Kingdom on 14 December 2018
Verified Purchase
I am bitterly disappointed. I inserted the battery into this device and tried it on my painful arm - i have tendonitis. The device did not seem to be working. My husband did an electrical test and confirmed there was no electrical charge. We checked the manual to ensure i had inserted the battery and was operating the paingone plus correctly. I was. I phoned the paingone helpline on the website. Their advice was: if i could not feel ut working or hear a click when turning it on, after trying with a new battery, then the item is faulty and it should be returned. So i tried a brand new battery. Still not working. It was only at this point that i found out that this item is non returnable. So it would seem that Amazon have sold a faulty medical device at great expense to a pensioner with severe pain and she cant get her money back. I am more than disgusted. I will never shop from Amazon again, and i will discourage others from shopping from Amazon.
225 people found this helpful
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Paul M.
5.0 out of 5 stars Are you thinking another Snake Oil Product? Please read.
Reviewed in the United Kingdom on 9 April 2021
Verified Purchase
My daughter and I suffer from a rare inflammatory bone condition. As it's rare, treatment is all hit and miss. Watching my daughter in pain and knowing the doctors can't offer any more is a parent's nightmare. We tried the most expensive CBD's, conventional medicine, and numerous other snake oil products on the market. We decided to give the Paingone pen ago, with the reassurance we could return it to amazon if the results were unsatisfactory.
As with anything new, my daughter was nervous about trying this new stun gun device (I'm joking it's not a stun gun but gives an electrical charge that you can see if held away from the skin). I tried the device first on my lower back, I was surprised by the relief it gave. It initially feels like a small pinprick and the intensity gets more the longer you leave it. To be clear, there is no physical sharp end but just the sensation the device gives. You can even use it over clothes. The instructions recommend 30 seconds at a time but I felt removing it when it felt uncomfortable was the best practice (not exceeding the 30 seconds on the same spot). The relief lasts around 2 hours. Anyone that suffers from chronic pain will appreciate 2 hours is a godsend when nothing else works.
As I suffer from arthritis in my hands I felt holding down the button on top of the device a little difficult and perhaps a slight change in design could be made on the next model. Also, be aware, but don't be alarmed, the device will leave in most circumstances a small red dot. This didn't bother me and cleared within a couple of days. My daughter also uses this now with my assistance and she now requests the 'pen' over her prescribed meds.
I wouldn't normally leave a review but wanted to reassure those sitting on the fence to give it a go. If you purchase from Amazon, remember you can always return, but I'll be keeping mine. Please give my review a like if my review has helped, thanks, Paul.
95 people found this helpful
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PROS & CONS
1.0 out of 5 stars Arrived non working with no battery/pain connector
Reviewed in the United Kingdom on 16 July 2018
Verified Purchase
I soooo wanted this paingone Plus pen to work.
Unfortunately after waiting a few days, the only thing I have is disappointment.
The pen does not work at all.
I have tried new batteries and everything but it’s like the battery has no connection to the pen whatsoever.

Be warned!:
I have to exchange it and this item has a “no returns accepted policy”
Now what?

I have tried contacting the manufacturer/warranty department and all I receive is a “your message was not able to be delivered to sender”

I honestly expected more from this company!

Would I recommend?
100% NOT
I don’t like wasting my money in items that don’t even work upon arrival.
Specially if the manufacturer (same as seller) does not even take warranty issues.

Worst purchase of the year!
167 people found this helpful
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Andrew Green
5.0 out of 5 stars Inspite of doubts, it worked and gave me instant pain relief
Reviewed in the United Kingdom on 25 August 2017
Verified Purchase
This arrived whilst I was out shopping. I suffer from terrible sciatica at the moment and when it comes on, the pain is soul destroying. I get it just above the right buttock going down towards the hip and I struggle to walk when it comes on. When I got home with my wife today the pain was awful and I was hobbling, I opened up the parcel looked at the paingone and thought "well this is going to be a waste of money". I zapped the device into myself just where the pain was and hit it for 30 seconds....... I could not believe it... when I switched it off 30 seconds later, the pain had gone!!
As I write this, nearly two hours has passed and I am still pain free.
I am looking forward to hopefully a pain free night if I zap myself just before bed. Its worth every penny for me.
120 people found this helpful
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Brenda Roberts
5.0 out of 5 stars really does help and gives results.
Reviewed in the United Kingdom on 5 June 2018
Verified Purchase
I have arthritis in my ankle, which is getting worse. I was told about the Pain Gone pen, in fact I tried hers which she has had for about 20 years. I looked on Amazon and found the pain gone plus, it arrived yesterday and I can say it is much easier to use with the battery automation. I used it a few times last night and just before going to bed. I had a good nights sleep and this morning I did not have any pain and it was not stiff like usual. I would and have recommended it to others who need some help with arthritis .
72 people found this helpful
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janice maw
5.0 out of 5 stars It really does work
Reviewed in the United Kingdom on 18 August 2018
Verified Purchase
I purchased this pen based on positive reviews from other users but very sceptical as to whether it would work. I suffer from arthritis especially in my fingers and thought hey why not... the worse thing is I’d be £40 down and still have pain in my fingers but now for the good news it really does ease the pain and I definitely have better movement in my joints especially my thumbs so from my point of view it does work and I would definitely recommend it .. yes the pulsation is a little off putting at first and you can certainly feel it but after a while of frequent use this becomes less daunting and benefits far out weigh the negatives, so all in all £40 well spent
57 people found this helpful
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Clivey
4.0 out of 5 stars Pain reduction
Reviewed in the United Kingdom on 3 October 2018
Verified Purchase
Having been troubled with arthritis of the big toe joint for years i tried this device as an alternative to pain killers and anti inflammatories. I had immediate relief on first use and haven't used painkillers since. I would say pain has been reduced by 60% and I have only been using it twice a day. If you've tried everything else to no avail, give this a go.
49 people found this helpful
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hwadders
5.0 out of 5 stars I've only had this a few days but so far ...
Reviewed in the United Kingdom on 22 July 2018
Verified Purchase
I've only had this a few days but so far I'm really impressed. I suffer from chronic pain & was willing to try anything as most tablets don't seem to work & have side effects. It was a bit alarming when the static sort of flashes but it really does seem to work on pain. I'm trying to work out how long the results last & I'm not sure yet but it definitely seems to make a difference and has made things more bearable. Thtoinking of buying one for my Dad too now.
45 people found this helpful
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SSB
1.0 out of 5 stars Malfunctioning - causes injury
Reviewed in the United Kingdom on 3 May 2020
Verified Purchase
The unit I received must be faulty, because I cannot believe this is how it is supposed to work. Followed all instructions to the letter and used the battery that came w/ it -- when used it causes painful shocks and raised welts after just 3-5 seconds in one spot. I foolishly continued to follow the instructions to hold it for the full 30 seconds another spot of my arm, and it left a blood blister! This is ridiculous .... nowhere did I read that the item was unreturnable. I had to contact customer service and they said they would process a return, but I did not receive the email notifying me this was happening, so not sure I will ever see my money again. This is unacceptable!
18 people found this helpful
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David
4.0 out of 5 stars Better than the manual version and effective in easing aching muscles
Reviewed in the United Kingdom on 18 July 2017
Verified Purchase
This device has been endlessly helpful to both me and my wife. You don't need to know where the accupressure points are - you will wince as the gadget finds them! This Plus version that takes 2 AAAs (I forget for the moment) is a big improvement on the manual piezo version and well worth the extra money.

I am wary of its charge strength manifested as a tingling that borders on being sharp. It is much more "brutal" than the manual version but therefore much more effective in easing the muscular aches and pains. Also, if you drag it quickly and lightly over your achy area and you are hairy (me, that is, not my wife) it sometimes sparks and this will make you jump.

On the whole, a really good product.
52 people found this helpful
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