Select Your Cookie Preferences

We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

Customise Cookies

How to set up two-step verification

Set up two-step verification for shared cards to nominate someone to verify payments.

Before setting up two-step verification preference, make sure that the person you want to verify credit or debit card purchases is on your Amazon Business account.

To set up two-step verification:

  1. Go to Business settings and select Groups.
  2. Select the group you want to set up two-step verification for.
  3. Select Payment methods, and expand the sleeve for any cards that display the error message, Set your two-step verification preference.
  4. Select A specific person in my organisation.
  5. Enter the email address of the person you want to assign to verify payments for the card, and select Save. The person assigned receives an email informing them that they can verify payments on the relevant card.

You can make the verification process smoother if you:

  • Ensure that the people you want to set up as verifiers have access to the business account.
  • Ensure that all payment method details are up to date.
  • Your bank will send one-off codes to the contact that they have on file. Make sure that this information is up to date, and that the right person receives the codes.
  • Enter the code correctly.

Note: If you experience issues with the verification web page, try clearing your cache and cookies, or try using a different browser.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.