Select Your Cookie Preferences

We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

Customise Cookies

Amazon Map Tracking

You can follow the progress of selected dispatched packages in real time on a map.

We'll notify you if you can track your package. To access Amazon Map Tracking, select Track Package from Your Orders or your Dispatch confirmation email. On the day of delivery, you can see the map when the driver is getting close to you.

If you sign up for delivery alerts on our app, we'll inform you when the map is available to view.

Map tracking allows you to arrange to be at the property when your package is due for delivery or to nominate a safe place for your delivery.

Sometimes, a driver may need to change their route. You will continue to see the map but won't see the number of stops. You can still expect your package that day.

You must be signed into your Amazon.co.uk account to view the map.

If we're delivering an order to a confidential address, such as a wish list or gift address, we'll disable map tracking to protect the privacy of the recipient.

Note: Some carriers don't use map tracking.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.