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Delivery preferences

Take control of your deliveries with delivery preferences.

As an Amazon Business customer, you can tailor your delivery experience by using the Delivery preferences feature. Delivery preferences allow you to specify opening times for your business, instructions for delivery and more. Your delivery preferences apply to items that are Fulfilled by Amazon. Some settings only apply to items delivered by Amazon drivers.

This page explains who can set up delivery preferences and how.

Group administrator

Group administrators can set specific delivery preferences for the shared addresses of the groups that they manage.

To set delivery preferences for a shared address of a group that you manage:

Go to the Business Settings page and select Addresses. Identify the address for which you want to set delivery preferences. Next to the group name, select Actions and then Edit delivery preferences.


Requisitioners can set specific delivery preferences for their individual addresses.

To set delivery preferences for an individual address:

Go to the Your Account page and select Your addresses. Identify the address for which you want to set delivery preferences, and select Edit delivery preferences.

Note: Delivery preferences do not apply to orders made via Amazon Punchout.

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