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After Sales Service and Manufacturers

If your item becomes defective after 30 days, you may want to contact the manufacturer for help.

If a product becomes defective after 30 days, you can't return it through Your Orders

Amazon offers free technical support and a repair service for eligible items. To learn more about these services, visit Get Product Support or Warranty Repairs.

If your product isn't eligible for product support or the repair service, we recommend that you contact the manufacturer for troubleshooting and support. To find the manufacturer contact details:

  1. Go to Your Orders
  2. Select Get product support next to the eligible item. Note: You'll only see this option if the item is eligible for product support.
  3. Click on the Talk to the manufacturer option.
Note: If you need an invoice for your complaint, visit Print an Invoice.

If you can't find the manufacturer contact details in Your Orders, contact us directly.

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