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We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements.

If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.

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Turn Off Text Trace Notifications

You can sign up to receive tracking information by Text Trace message for specific packages.

You can choose to stop receiving Text Trace notifications containing tracking information for certain parcels.

To stop receiving Text Trace notifications:

  1. Go to Your Orders.
  2. Find the order you'd like to track and select Track package. You see the option to sign up for Text Trace for packages dispatched by Amazon.co.uk.
  3. Select Unsubscribe.

To stop receiving all SMS notifications go to the Communication Preferences Center and change the SMS preferences in the Shipping and payment notifications section.

Note: You may still receive SMS notifications after you unsubscribe if we sent text messages that haven't yet reached you yet.

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