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Brexit and Deliveries to the EU

Due to the new trading relationship between the UK and EU as a result of Brexit, there may be some changes to ordering and delivery of items sold or fulfilled by Amazon on Amazon.co.uk.

Ordering and Deliveries

Customers in the EU will continue to receive great value, selection and the most convenient delivery options when shopping on Amazon.co.uk. Due to additional requirements by local customs authorities for deliveries to the EU, some deliveries may take slightly longer than usual. Your delivery date at checkout and in Your Orders will provide our most accurate and up-to-date estimate of the delivery date for an order. If there's any change to your order's delivery date after you checkout due to unforeseen issues, we'll always strive to notify you as soon as possible.

Due to additional requirements. some items may be unavailable for delivery to your selected EU delivery address. If you're signed into your account when shopping, product detail page messaging or checkout will let you know whether an item can be delivered to you. If you're buying on Amazon Marketplace, each individual Seller may have their own delivery restrictions and you'll need to check the Seller's Storefront to see these. See our Delivery Restrictions pages for more information.

If your card provider is based in the EU (i.e., outside of the UK), they may charge you a 'cross-border' transaction fee when shopping on Amazon.co.uk. Please contact your bank or card provider for further details.

Import Fees Deposit (IFD); VAT and Duties

For deliveries of goods sold or fulfilled by Amazon to the EU you will either be charged VAT or an Import Fees Deposit at checkout. The price you are charged will not increase post checkout, unless you are a business customer.

If you are a business customer that has provided a VAT number to Amazon, we may be required to charge VAT after checkout depending on where the goods are shipped from, and therefore the price you pay may therefore increase. See 'VAT Registration Agreement' and 'VAT Invoices' Help pages for further information.

If the actual Import Fees are less than the Import Fees Deposit collected by us on your behalf, you'll automatically be refunded the difference to the payment method you used for the order. For more information regarding Amazon's Import Fees Deposit process, please visit our help page.

Returns

There is no change to our returns policy - we will continue to accept eligible returns for goods sold or fulfilled by Amazon from customers in the EU after Brexit.

Visit our help page to learn more about our returns policy.

If your order was sold and dispatched by a Seller on Amazon Marketplace, you can learn more about arranging Marketplace Returns and Refunds.

Prime

As an Amazon Prime member living outside of the UK, you'll continue to receive many Prime benefits including delivery, Prime Video (via https://www.primevideo.com/), Kindle, photo, deals and sharing benefits for £79.00 a year or £7.99 a month. Our help page has more information on Amazon Prime for non-UK residents.

Please see this page for more information on Prime Video when travelling outside of your home country.

Please note, Import Fees and / or any additional charges for customs clearance for delivery of items to the Republic of Ireland are distinct from and separate to delivery fees, and such fees must be paid by the recipient (customer), irrespective of Prime membership status.

More information on Amazon Prime, including how to manage your Prime membership, can be found on our help pages.

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