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Seller shipping performance

Business customers can see the shipping performance of the sellers on Amazon. Orders from third-party sellers can be fulfilled by the seller or Fulfilled by Amazon.

To view the seller shipping performance, from the product page, click on the seller link that follows "Sold by".

Orders fulfilled by the seller

For orders fulfilled by the seller, the Shipped On Time rate is the percentage of eligible orders fulfilled by the seller that were shipped on or before the expected dispatch date set by the seller.

Orders Fulfilled by Amazon

For orders that are Fulfilled by Amazon, the seller sends the products to Amazon Fulfilment Centres. Amazon packs and dispatches them and provides customer service. The shipping performance of these orders is the same as with Amazon Prime orders.

Note: For sellers only: The Shipped On Time rate is the reverse of the 30-day Late Shipment Rate you see in your seller account.

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