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Order restrictions

Some orders may face restrictions

Order restrictions on behalf of your organisation

Digital content, subscriptions and services are not available for purchase shared payment methods, and require you to enter a payment method. These orders are not subject to approvals and do not appear in your business order history:

  • Digital content


    We support approvals on Kindle books purchased for others.

  • Digital gift cards
  • Wireless devices and services
  • Subscriptions, including Subscribe & Save
  • 1-Click ordering


    1-Click ordering is only available as a purchase preference for personal digital items such as Alexa and Kindle.

  • Other Amazon services not found on the Amazon website such as: Amazon Web Services and subsidiaries.

Digital-related purchases and business accounts

Digital content includes:

  • Kindle books
  • Prime Video
  • digital music/Prime Music
  • digital games
  • digital software
  • Audible audio books

Digital content has certain rights and sharing restrictions. For example, some content is part of the requisitioner's business account. It cannot be shared or transferred to others in your business, even if the requisitioner leaves the organisation or converts their account to a personal account. The Amazon Business Terms and Conditions and the applicable terms of use for particular products and services provide more information.

Alcohol, medicinal products and pet health products

Due to regulatory restrictions in the UK, business customers cannot purchase any beer, wine, spirits or pet health products on Amazon Business for resale. By confirming your order, or by submitting it for approval, you confirm that you are not purchasing these products for resale.

Business customers cannot purchase medicinal products for human consumption on Amazon Business for any purpose. Amazon may cancel any orders containing these products.

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