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Business account addresses

Administrators can add and edit multiple delivery addresses to support one person or multiple people in a business.

If a group uses individual addresses, requisitioners in that group can add a delivery address during checkout, or to their address book under Your Account.

If a group uses shared addresses, requisitioners in that group cannot add a delivery address during checkout. The administrator can add delivery addresses from business settings and the checkout pages. Once added, these addresses will be available to everyone in the group.

Note:

  • You can use Amazon Hub services (such as Amazon Locker and Amazon Counter) and set a pick-up point for individual addresses only. Shared addresses do not support Amazon Hub or pick-up services.
  • See information about delivery restrictions.

Upload addresses in bulk

Administrators can add multiple addresses to the shared addresses business groups simultaneously using a Microsoft Excel (.xlsx) file. Administrators of multiple groups are able to upload addresses to their groups at the same time. Each separate file can contain up to 1,000 addresses but there is no limit to the total number of addresses that can be added to a group.


  1. Sign in to your account.
  2. Select Business settings from the Account for [business name] drop-down menu.
  3. Select Addresses. Ensure that you are viewing a group for which you are an administrator.
  4. On the next page, select the Add an address button to open a drop-down menu.
    1. To upload addresses to one group, select Upload addresses for the current group.
    2. To upload addresses to multiple groups, select Upload addresses to multiple groups.
  5. Download the template.
  6. Add your data to the template in the appropriate fields marked as mandatory.
    1. If you’re adding addresses to multiple groups, download the available groups file and copy the group IDs. To make an address visible to more groups, duplicate the address line and enter the other group IDs.
    2. If you’re copying and pasting data, use the match destination formatting option to ensure accuracy.
  7. Save the edited template as an .xlsx file.
  8. Return to your web browser and select Browse.
  9. Find and select the edited template file.
  10. Select Upload.
  11. The page will tell you when your upload has finished. If any address failed to upload, you'll receive a link to a report that explains what went wrong.

Note: To remove all addresses from your shared addresses list, select Addresses. Next, select the Actions button and then Remove all addresses.

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