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View your gift card balance

You can view your gift card balance in Your account.

When you apply an gift card to an order or add one to Your account for future purchases, we store the available balance so that you can view it at any time.

To view your gift card balance:

  1. Go to Your account.
  2. Select Gift cards and view the balance on any of your gift cards.


  • Some physical gift cards bought from don't come with values printed on them. In this case, you can view the value by going to Your orders. In Your orders, find the gift card order and compare the 16-digit serial number (located beside the gift card amount) in the order details to the serial number on the back of the gift card.
  • You can review all changes to your balance in the transaction section of your Balance page, including order IDs or serial numbers.
  • Your gift card balance doesn’t include possible promotional certificates added to your account.
  • Please review the gift card redemption conditions to make sure that your item is eligible, when your balance is not provided as payment method during checkout.

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