Carrier Contact Information
We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carriers directly.
Want to track a parcel? Find tracking information and order details from
Amazon provide up to date tracking information within Your Orders, you can access the tracking by selecting Track Package. If you want to contact the carrier delivering your parcel, use the contact details provided in the table below.
| Carrier | Contact Details |
|---|---|
| An Post | Phone: +353 (0) 170 576 00 |
| Amazon Locker | Amazon Customer Service |
| Amazon | Amazon Customer Service |
| Amazon (heavy bulky products) | Amazon Customer Service |
| Aramex | Phone +44 (0) 1753 210563 |
| Arrow XL | Phone +44 (0) 333 212 1708, 7am - 7pm Monday to Friday |
| ASM | Phone +34 902 11 33 00, 9am - 8pm Monday to Friday |
| Bpost | Phone +32 (0)22 01 23 45 Monday - Friday 8am - 1230pm & 1pm - 6pm Saturday 9am - 1pm |
| Bring |
(SE) Home delivery: Phone 08-120 245 24 or +46 8 120 245 40. PickUp points: 020-765 000 or +46 8 400 00 765 (DK) Parcels (national and international parcels): Phone 70286070. Opening hours: Business days: 08 a.m. - 05 p.m. Closed during the weekend. |
| Chronopost | Phone +33 (0) 969 391 391 (calls charged at standard rates), Monday - Friday 8am to 7pm and on Saturday from 8am to 12pm (excluding public holidays) |
| Colis Privé | Phone +33 (0) 805 50 50 10 Monday - Saturday 8am to 8pm |
| Correos | Phone 915 197 197 Monday - Friday 8am to 8pm and on Saturday from 9am to 1pm |
| Deutsche Post | Phone +49 (0) 228 4333112 |
| DHL | Phone +44 (0) 2476 937 770 Monday - Friday 7am - 8pm and on Saturday 8am - 6pm |
| DHL Netherlands | Phone +31 (0) 88 - 0552 000 Monday - Friday 8am - 6pm |
| DHL Poland | Phone +48 42 6 345 345 |
| DPD | Phone +4021.9336 |
| EKOL |
Phone: +90 0850 955 0955; 9AM - 6PM Monday to Friday For customs clearance issues, contact the import customs broker Kerry Logistics on +90 212 603 32 39; 8AM - 5PM Monday to Friday |
| FAN | |
|
Hermes (for orders sold and fulfilled by Amazon only). myHermes (for orders sold and fulfilled by Sellers). |
Live chat is also available at https://www.myhermes.co.uk/help-and-support/help-centre#/. |
| i-Parcel | i-Parcel Contact Us Form |
| Jersey Post | Phone (01534) 616616 |
| La Poste |
Phone (within France) 3631 Phone (outside France) +33 810 821 821 +33 892 970 416 for professionals from 8:30am to 7pm (Monday to Friday) |
| MRW |
Deliveries to Spain +34 902 300 403 (international) +34 902 300 400 (national) Deliveries to Portugal +351 707 236 333 |
| PAACK | PAACK |
| Pilot | Phone +34 881965689 |
| Polish Post | Phone: +48 801 333 444 from landline phones (charged according to the operator's price
list)Phone: +48 438 420 600 from mobile phones and domestic and foreign landlines
(fee according to the operator's price list)
The hotline is open from Monday to Friday from 8am - 8pm |
| Post AT | Phone +43 (0) 800 010 100 For private clients:
Monday through Friday 7:00am to 7:00pm Saturday 8am to 1pm |
| Post DK | Phone +45 70 70 70 30 Monday through Friday 8am to 7pm |
| Post NL |
Phone (within Netherlands) 088 - 22 55 555 Phone (outside Netherlands) +31 58 233 33 38 |
| Post Nord | Phone +45 70 70 70 30 |
|
Posti / Itella |
Phone (Finland) +358 100 5577 Monday - Friday 8am - 6pm Saturday 9am - 4pm Phone (Finland) +358 100 2215 VAT guidance for shipments from outside the EU Monday - Friday 8am - 6pm Saturday 9am - 4pm Phone (Lithuania) + 370 700 55009 Phone (Latvia) + 371 67815914 Phone (Estonia) +372 601 1000 |
| P&T Luxembourg |
Phone (domestic) +352 8002 8004 Phone (international) +352 2424 8004 |
| Royal Mail |
Phone +44 (0) 3457 740 740 |
| SDA |
Phone (within Italy) 800 33 66 22 Phone (outside Italy) +39 0661242781 Monday - Saturday 8am - 8pm |
|
SEND Group |
|
| Seur |
Phone (within Portugal) +351 800 00 95 84 Phone (outside Portugal) +34 902 50 32 60 |
| Swedish Post | Phone +46 771 33 33 10 |
| Swiss Post | Phone +41 842 880 088 CHF 0.08/min. from landline phones within Switzerland Monday - Saturday 8am - 6pm |
| UPS | Phone +44 (0) 8457 877 877 Monday - Friday 8am - 8pm Saturday 8am - 2pm |
