Get help using and troubleshooting common issues with Prime Video.
- Need to Cancel a Prime Video Channel Subscription?
- Find out how to easily cancel a Prime Video Channel subscription online.
- Cancel Your Prime Video Channel Subscription
Watching Prime Video
Prime Video Live Events
- Australian Swimming Support
- English Premier League Support
- How Do I Find and Watch Live Events on Prime Video?
- What Devices Can I Watch Live Sports and Events On?
- How Many Streams Can I Watch With My Account?
- Can I Get Stats for Live Sports?
- What Commentary Options Are Available, and How Do I Listen to Them?
- Can I Access My Sports Subscriptions and Other Events While Traveling?
- I Don’t See the Live Event on My Mobile Device or Tablet
- Why Can't I Record, Fast Forward or Rewind My Event?
Rent and Buy from Prime Video
Issues Watching Prime Video
- Streaming Prime Video's United Kingdom Catalog from European Union Countries
- Issues with Live Streams on Prime Video
- Issues While Playing Prime Video Titles
- Troubleshoot Internet Connection Issues with Your Connected Device
- Issues with Prime Video from External Provider
- Can I Watch Prime Video If I Travel Abroad?
- Issues Watching Prime Video Channels While I Travel
- Force Stop the Prime Video App on an Android Device
- Force Stop the Prime Video App on an iOS Device
- Issues during Sign In or Sign Out on Prime Video
Prime Video Channels
Prime Video Apps
Prime Video Parental Controls
Prime Video Profiles
Prime Video Watch Party
Start & Join Watch Parties
- How Do I Start a Watch Party in a Web Browser?
- How Do I Start a Watch Party on Fire TV?
- How Do I Start a Watch Party on Fire tablets, Android Mobile Phones and Android Tablets?
- How Do I Start a Watch Party on iPhones and iPads?
- How Do I Start a Watch Party on Connected Devices?
- How Do I Join a Watch Party in a Web Browser?
- How Do I Join a Watch Party on Fire TV?
- How Do I Join a Watch Party on Fire tablets, Android Mobile Phones and Android Tablets?
- How Do I Join a Watch Party on iPhones and iPads?
- How Do I Join a Watch Party on Connected Devices?
Subtitles & Captions
Prime Video Audio Tracks
Legal Policies and Notices