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Customer Review

Reviewed in the United Kingdom on 28 May 2020
I was pleased at first when this cartridge arrived but after a few days my printer stopped working. When I check the ink levels the new black showed very low. I didn't take any notice when I first put this in as it was a new cartridge. I sent an email to Ink Jungle and they wanted to know how many pages I had printed. I can't remember but I said maybe between 20-25, which I think was well over the top. We are in our 80's and we do not do a lot of printing, mostly bank accounts and, monthly statements and such. I didn't get a satisfactory answer and they that these standard cartridges do not print a lot of pages but I have never had one that did this. I have since ordered a new cartridge from another supplier and it is working perfectly and the ink level is showing right up to the top. They seemed very dismissive. I have always had good service from Amazon and would recommend them to anyone but this time I was very disappointed. Not Amazon's fault I would think the seller. I have got the box but unfortunately not any paper work as I wasn't expecting it to be faulty.
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