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Customer Review

Reviewed in the United Kingdom on 7 October 2021
Very lightweight, and has been useful for loft storage, where items are kept dust free and organised and the unit doesn't get heavy use so that wear and tear isn't an issue.

I have another in my home office, where I keep small items and the unit is used more frequently but gently, without overfilling the drawers. I have enjoyed using them and ordered another one last month for loft storage.

It arrived without its usual giant box - just a loose plastic wrap that had been torn in places. I did not feel concerned initially, as this seemed to be less wasteful of resources... however, once we removed the plastic wrap we saw that it had sustained damage in transit:

The rear right corner of the upper drawer was shattered in several places, including loss of the rails that make for smooth running of the drawer.

It's very annoying as while it's not a luxury item, neither is it cheap. It's costly enough that it would be worth getting a replacement drawer, rather than tossing out the whole thing. So I feel a replacement drawer would be the best solution, and it would be easy to install... but the Amazon's automated system doesn't offer this option.

Instead you are channelled through a returns process which, apart from more time wasted, I feared would be environmentally costly - what if the whole thing gets tossed into landfill and also the item would be driven back to whatever depot, resulting in more fossil fuels burned by delivery vehicles... it's just not worth it.

Basically, I can't recommend this item anymore because of the likelihood of damage in transit, and with no easy solution to replacing broken parts...

Which is crazy; this should be very easy to fix with a simple replacement part, but I can't even see an option for me to by my own replacement drawer from the seller.

In summary; these are useful, lightweight items - but too easily damaged in transit, with no clear solution to replace broken parts. What a shame. It might be worth the risk, if parts were replaceable, but, as far as I have been able to ascertain there are no replacement parts available.

Maybe we should all quit buying plastic storage solutions, given that we don't know how they are made or disposed of. These may be the product of toxic chemical processes at some stinky factory somewhere. I can't tell from the broken drawer if it is a recyclable material or not. Maybe it's all destined for landfill, taking aeons to degrade into micro-plastic particles to destroy sea-life. Any information on this would be appreciated and I'm happy to update my review accordingly.

Meanwhile, I feel bad for buying these.
Customer image
3.0 out of 5 stars Does the seller replace parts broken in transit? Arrived unboxed, shattered drawer.
By Jumbone on 7 October 2021
Very lightweight, and has been useful for loft storage, where items are kept dust free and organised and the unit doesn't get heavy use so that wear and tear isn't an issue.

I have another in my home office, where I keep small items and the unit is used more frequently but gently, without overfilling the drawers. I have enjoyed using them and ordered another one last month for loft storage.

It arrived without its usual giant box - just a loose plastic wrap that had been torn in places. I did not feel concerned initially, as this seemed to be less wasteful of resources... however, once we removed the plastic wrap we saw that it had sustained damage in transit:

The rear right corner of the upper drawer was shattered in several places, including loss of the rails that make for smooth running of the drawer.

It's very annoying as while it's not a luxury item, neither is it cheap. It's costly enough that it would be worth getting a replacement drawer, rather than tossing out the whole thing. So I feel a replacement drawer would be the best solution, and it would be easy to install... but the Amazon's automated system doesn't offer this option.

Instead you are channelled through a returns process which, apart from more time wasted, I feared would be environmentally costly - what if the whole thing gets tossed into landfill and also the item would be driven back to whatever depot, resulting in more fossil fuels burned by delivery vehicles... it's just not worth it.

Basically, I can't recommend this item anymore because of the likelihood of damage in transit, and with no easy solution to replacing broken parts...

Which is crazy; this should be very easy to fix with a simple replacement part, but I can't even see an option for me to by my own replacement drawer from the seller.

In summary; these are useful, lightweight items - but too easily damaged in transit, with no clear solution to replace broken parts. What a shame. It might be worth the risk, if parts were replaceable, but, as far as I have been able to ascertain there are no replacement parts available.

Maybe we should all quit buying plastic storage solutions, given that we don't know how they are made or disposed of. These may be the product of toxic chemical processes at some stinky factory somewhere. I can't tell from the broken drawer if it is a recyclable material or not. Maybe it's all destined for landfill, taking aeons to degrade into micro-plastic particles to destroy sea-life. Any information on this would be appreciated and I'm happy to update my review accordingly.

Meanwhile, I feel bad for buying these.
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