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Customer Review

Reviewed in the United Kingdom on 7 January 2019
I had my first pair of these headphones and used them regularly for a year. From the first I loved the sturdy metal casing and fabric-enwrapped cords, they feel great. Even better, the sound quality on all genres of music - electronic, rap, to classical - is quite stunning for in-ear headphones. After a year, my pair sadly gave out the sound quality and suddenly became tinny. However, upon messaging Betron they insisted on sending me a free replacement pair promptly. While it took a little longer than hoped (between travels a little disappointing), their customer service was exemplary, understanding, helpful, and prompt. Highly recommend the headphones themselves and will be very pleased to purchase more equipment of Betron make: am deeply impressed by the quality for the price!
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