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It’s therefore impossible to straighten any fine hair around the face without applying pressure and ripping that fine hair out! I contacted GHD customer services, completely confident that the set I’d received was a dud! I sent photos and a video upon request which clearly show the gap between the plates. But NO! GHD’s customer service department refuse to acknowledge this as a fault. Well I f it isn’t a fault then it’s very poor design and not fit for purpose at all. A quick Google search for ‘GHD plates do not meet’ throws up the same complaint from many others; there’s even a company which offers to adjust the plates of these GHD’s for around £15 so it’s clearly a common complaint. Watch the video attached (with the sounds!) the plates don’t meet until I’m squeezing them tightly shut with all my strength....imagine what that would do to your hair dragging it through whilst clenched shut!
