First, complete Checkout online before the end of your 7-day try-on period by going to Your Orders
and indicate which items you want to keep or return.
For any returns, simply repackage the items you wish to return using the same package and attach the prepaid label which is provided with your order or choose the return option which is most convenient for you. Then drop off the package at the most convenient location within 7 days from the end of your 7-day try-on period.
You also have the possibility to choose an alternative return option by going to Your Orders
and selecting your preferred carrier.
Please make sure to return your items with tags on and in their original packaging, including: hangers, bags, shoe boxes, dust bags, and gift boxes. Items must be unused, unworn, unwashed, and undamaged. If you received a wrong, damaged or defective item please return it following the standard Prime Try Before You Buy return process.
Note: If you receive an order in multiple packages, you can return items in any package or packages.