Other Sellers on Amazon
100% positive over last 12 months
& FREE Delivery
76% positive over last 12 months
Add Extra Protection? Check if this cover meets your needs

from London General Insurance Company Ltd. £21.69
- Protection: This insurance policy has been designed for customers who want immediate protection for their product against accidental damage, along with cover for breakdowns and faults not covered by the seller/manufacturer warranty.
- Repair or replacement: Upon a successful claim, if your product can't be repaired it will be either replaced or we'll issue an Amazon e-gift card to the value of a replacement.
- No added costs: No excess to pay or any charges for postage, parts, labour or callout.
- Cancel anytime: Full refund within 45 days if no claim has been made, pro-rated refund thereafter less claim costs.
- Important: For full product description, please read the Insurance Product Information Document and policy terms by following the links provided. Cover is for UK residents aged 18 years and over.
Add Extra Protection? Check if this cover meets your needs
-
-
-
-
-
-
-
3 VIDEOS
-
-
Sony WH-1000XM5 Noise Cancelling Wireless Headphones - 30 hours battery life - Over-ear style - Optimised for Alexa and the Google Assistant - with built-in mic for phone calls - Black
Learn more
- Free returns are available for the shipping address you chose. For a full refund with no deduction for return shipping, you can return the item for any reason in new and unused condition.
- Learn more about free returns.
- Go to your orders and start the return
- Select the return method
- Ship it!
- Choose from over 20,000 locations across the UK
- FREE unlimited deliveries at no additional cost for all customers
- Find your preferred location and add it to your address book
- Dispatch to this address when you check out
Enhance your purchase
Form factor | Over Ear |
Material | Plastic |
Connectivity technology | Wireless, Bluetooth |
Age range (description) | Adult |
Brand | Sony |
Wireless communication technology | Bluetooth |
Special feature | Noise Cancelling, Adaptive Sound Control, Optimised for Alexa and the Google Assistant, Over-Ear Headphones, 30 hours battery life See more |
Model name | WH-1000XM5 |
Included components | Headphones, Carry Case, Connection Cable, USB Cable, Warranty Guide, Reference Guide |
Colour | Black |
About this item
- Make sure this fits by entering your model number.
- The new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1 to deliver our biggest step forward in our (already!) industry-leading noise cancellation technology.
- Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
- Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
- For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5 if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
- With up to a huge 30 hours of battery life, you’ll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.
- Age Range Description: Adult,Kid
Consider a similar item
Frequently bought together
- +
More items to explore
- Spigen Rugged Armor Compatible as Sony WF-1000XM4 Case (Keyring Included) - Matte BlackAmazon's Choicein Headphone & Earphone Cases
Compare with similar items
![]() This item Sony WH-1000XM5 Noise Cancelling Wireless Headphones - 30 hours battery life - Over-ear style - Optimised for Alexa and the Google Assistant - with built-in mic for phone calls - Black | ![]() Bose QuietComfort® 45 Bluetooth wireless noise cancelling headphones with microphone for phone calls - Triple Black | ![]() Sony WH-1000XM3 Noise Cancelling Wireless Headphones with Mic, 30 Hours Battery Life, Quick Charge, Gesture Control, Ambient Sound Mode, with Alexa Built-in – Black | ![]() Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones with Mic for Phone-Call, Voice Control, Black | ![]() Bose Noise Cancelling Headphones 700 with Headset Stand | ![]() Bang & Olufsen Beoplay H95 - Wireless Bluetooth Over-Ear Headphones with Adaptive Active Noise Cancelling and Microphone, 38 hours of Playtime, Grey Mist | |
---|---|---|---|---|---|---|
Customer Rating | 4.3 out of 5 stars (603) | 4.5 out of 5 stars (5468) | 4.7 out of 5 stars (20206) | 4.6 out of 5 stars (111) | 4.7 out of 5 stars (87) | 4.3 out of 5 stars (191) |
Price | £330.00 | £319.00 | £199.99 | £249.00 | £289.99 | £779.00 |
Shipping | FREE Delivery . Delivery Details | FREE Delivery . Delivery Details | FREE Delivery . Delivery Details | FREE Delivery . Delivery Details | FREE Delivery . Delivery Details | FREE Delivery . Delivery Details |
Sold By | kayz goods | Amazon.co.uk | LTM Technology | kayz goods | harvester Ltd | Amazon.co.uk |
Colour | Black | Triple Black | Black | Black | Black | Grey Mist |
Headphones Features | Over Ear | Over Ear | Over Ear | — | Over Ear | Over Ear |
Item Dimensions | 27.62 x 21.67 x 7.59 cm | 7.62 x 18.4 x 15.24 cm | 1 x 1 x 1 cm | 22.35 x 18.29 x 7.87 cm | — | 19.81 x 17.78 x 5.08 cm |
Special Features | Noise Cancelling, Over-Ear Headphones, 30 hours battery life, Adaptive Sound Control, Optimised for Alexa and the Google Assistant | Sweatproof | Noise Cancellation, integrated_remote_control, Foldable | — | Noise Cancellation | Microphone Included |
From the manufacturer

WH-1000XM5 headphones
Industry-leading noise cancellation* and high-res sound
Looking for headphones that do not compromise? The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Made up of two processors, eight microphones and a specially designed driver unit, it's no wonder the 1000X series won the What Hi-Fi Awards two years in a row.
-
Distraction-free listening
The WH-1000XM5 wireless headphones keep out all sounds, from airplane noise to peoples' voices.
-
Superior sound, engineered to perfection
Our unique technologies and materials ensure clear, consistent, natural sound.
-
Industry-leading call quality*
With 4 microphones and AI-based noise reduction algorithms, you’ll always hear and be heard clearly.
-
All-day comfort with a noiseless design
These lightweight headphones fit snugly with less pressure while keeping out external sounds.
-
Adjusts to your lifestyle
When activated, it learns to recognise locations and tailors sound to suit the situation.
-
For everyday convenience, just Speak-to-Chat
Start a conversation. Speak-to-Chat automatically stops your music and lets in ambient sound.
-
Connect easily to multiple devices
Pair with two Bluetooth devices at the same time. Switch with the touch of a button.
-
Better for the environment
Our commitment: headphones made from plastic-free packaging, recycled or sustainable materials.
Control with your voice or your fingertips

Control with a tap
With intuitive touch control settings, just touch to switch the mode (NC or ambient sound), play music, skip tracks, turn up the volume and more.

Control with your voice
Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect, get notifications, set reminders and more.

Quick access to your tracks
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps—no need to touch your smartphone.

Safe listening
Check how safely you’re listening to music by comparing sound pressure data. Receive OS notifications when audio levels are too high.
More compact, longer lasting, easier pairing

Collapsible case saves space
Carry your headphones effortlessly in the soft matching case. Take them out, and the collapsible case can be made up to 40% thinner for easy storage.

All-day power & quick charging
30 hours of battery life and extremely fast charging: 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

Fast Pair feature available
Easily locate your headphones by tone sound, or by checking their last known location on your smartphone or computer.

Easy pairing to your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 10 or 11 PC or tablet. Just follow the instructions that pop-up.
How they compare with other Sony noise-cancelling headphones
![]() WH-1000XM5 | ![]() WH-1000XM4 | ![]() WH-XB910N | ![]() WH-CH710N | |
Noise cancelling
| Industry-leading NC | Digital Noise Cancellation | Digital Noise Cancellation | Digital Noise Cancellation |
Battery life (NC ON)
| 30 hours | 30 hours | 30 hours | 35 hours |
Quick charging
| 3 mins = 3 hours (with USB PD) | 10 minutes = 5 hours | 10 minutes = 4.5 hours | 10 minutes = 1 hour |
Hi-Res Audio
| Yes | Yes | No | No |
Touch control
| Yes | Yes | Yes | No |
Speak-to-Chat
| Yes | Yes | No | No |
Wearing detection
| Yes | Yes | No | No |
Built-in voice assistant
| Yes (Wake words available) | Yes | Yes | No |
Hands-free calling
| Yes (4 beamforming mics) | Yes (2 beamforming mics) | Yes | Yes |
Carrying case
| Yes (Collapsible) | Yes | Yes | No |
What's in the box?
Product details
- Batteries : 1 Lithium Ion batteries required. (included)
- Language : English
- Product Dimensions : 27.62 x 21.67 x 7.59 cm; 250 Grams
- Date First Available : 12 May 2022
- Manufacturer : Sony
- ASIN : B09Y2MYL5C
- Item model number : WH1000XM5B.CE7
-
- Delivery information:: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
- Best Sellers Rank: 3 in Noise Cancelling Headphones
- Customer reviews:
Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on Amazon
Reviewed in the United Kingdom on 21 May 2022
Top reviews from United Kingdom
There was a problem filtering reviews right now. Please try again later.
-——————————————————-
Firstly, yes - they are quite a nice upgrade from the M4. I much prefer the style and fit - the ear cups and pads in particular.
First impressions, compared to previous model, and a similar priced wired headphone with portable amp:
Good points
- they look and feel more modern and sturdy
- the ear cups are bigger / wider and more comfortable
- the sound is more detailed and less bassy than my WH1000M3
- I would describe the sound as dark and relaxed, not detailed, and very little treble
- the controls work perfectly
- the ANC is incredibly good - even with high sharp noises
Not so good
- the plastic REALLY attracts finger marks - worse than any other Sony earphones
- headband is slightly less comfortable than before
- quality of sound still less than headphones costing half the price
- they don’t fold 😬
Compared to the same money options (£380)
- my Sennheiser Momentum 2 (in the photo) pared with the ifi HipDac 2, sounds significantly better - more detail, much wider soundstage, better separation, and more punch.
So, my initial conclusion after listening and comparing for 3 hours is ….
Over priced, and still no where near the sound of a decent quality wired headphone. But, I love the look and feel of them, and the sound is very relaxing for just listening when traveling.
They are a definite keeper for me. Although I will test them some more over the weekend.
————————————————————-
Quick update on the morning of day 2:
Turning up the volume brings a lot more resolution and dynamics to the sound.
It raises the quality of sound closer to the Momentum 2 with HipDac 2.
However, it remains disappointing that they lack so much detail at lower volumes.

By Dave_Elan on 21 May 2022
-——————————————————-
Firstly, yes - they are quite a nice upgrade from the M4. I much prefer the style and fit - the ear cups and pads in particular.
First impressions, compared to previous model, and a similar priced wired headphone with portable amp:
Good points
- they look and feel more modern and sturdy
- the ear cups are bigger / wider and more comfortable
- the sound is more detailed and less bassy than my WH1000M3
- I would describe the sound as dark and relaxed, not detailed, and very little treble
- the controls work perfectly
- the ANC is incredibly good - even with high sharp noises
Not so good
- the plastic REALLY attracts finger marks - worse than any other Sony earphones
- headband is slightly less comfortable than before
- quality of sound still less than headphones costing half the price
- they don’t fold 😬
Compared to the same money options (£380)
- my Sennheiser Momentum 2 (in the photo) pared with the ifi HipDac 2, sounds significantly better - more detail, much wider soundstage, better separation, and more punch.
So, my initial conclusion after listening and comparing for 3 hours is ….
Over priced, and still no where near the sound of a decent quality wired headphone. But, I love the look and feel of them, and the sound is very relaxing for just listening when traveling.
They are a definite keeper for me. Although I will test them some more over the weekend.
————————————————————-
Quick update on the morning of day 2:
Turning up the volume brings a lot more resolution and dynamics to the sound.
It raises the quality of sound closer to the Momentum 2 with HipDac 2.
However, it remains disappointing that they lack so much detail at lower volumes.


Now the not-so-great. Active noise canceling is weird. XM5s actually run a little worse than my XM3s. Perhaps they still have not rolled out the proper software. But the old XM3 app has an optimization feature for ANC on my iPhone that can optimize ANC to new ambient sounds. It makes XM3's ANC REALLY good. XM5 iOS app is missing that feature. While XM5's ANC is still better than most other headphones that I ever had (e.g. Bose QC25), XM3s actually run a little better. Again, this is my subjective opinion. I hope they roll out software updates that'll make ANC better in the future.
But right now, is it worth the asking price? It is for you to decide, my XM3s still run perfectly fine but a family member keeps borrowing them. So, I used that as an excuse to get the latest and greatest. Otherwise, I would have kept using the XM3s.
Update after 5 days of use:
I am having serious issues with phone calls. XM5's microphone randomly turns off after 15-20 mins of conversation. I have an iPhone iOS 15.4.1. I knocked off two stars for that.
I owned a pair of XM4s and when I first saw reviews online I wasn't sure if it was worth making the trade-up. IT ABSOLUTELY IS!
Sound Quality: It sounds so rich and so clean. The soundstage is wider and refined, yet it still manages to pack a punch at full volume. The bass is still present and although it has been ironed out by comparison to the XM4, it is still there, it is still just as punchy- just less muddy. It feels like you are listening to a true premium pair of headphones. No matter your taste in music or sound preference, this is the best headphone for you hands down. Voice clarity is amazing, the XM4 muddiness is eradicated and you pick up so many more instruments in songs you've heard a thousand times.
Noise cancelling: Sony really stepped it up. There is such a noticeable improvement. I couldn't hear my son shouting (I asked him to) which is something I'd have heard faintly on the XM4. XM5s really block out everything.
Comfort: Oh my God! You have to try it to believe it. The new leather around the ears feels so soft and I could easily wear it all day. It's the same feeling you get when you go to an upmarket hotel and put your head on the pillow.
Call Quality: This is probably the biggest improvement. Call quality is garbage in noisy environments on most headphones. XM5 manage to cancel out all the background noise so it feels like you are somewhere very quiet or in some cases silent. I called my wife from the supermarket to test the call quality and she said zero background noise.
My only negative is that these do not fold meaning I've had to adjust my home storage and also make room in my bag for the case. It is a trade off I don't mind due to the overall experience. I'm certain this will be addressed in the next edition as it is a universal complaint.
Overall: Get these! You will love them, regardless of your preference as the Sony App will allow you to customise. They are so good. If you are an XM4 user who is pondering whether you should make the jump, the answer is 100% yes. Still baffled by all reviews that say the sound improvements are incremental. There's a next generation worthy jump.