Frequently Asked Questions
What is included in this Smart Home Security System Installation?
- Installing customer-supplied door or window alarm system including up to 4 door and window sensors if supplied (PIR cameras not included)
- Mounting of equipment within 3m of ground level
- Connecting alarm to base and installing relevant app on up to 2 devices
- Customer must ensure wifi strength is good near site of device and have wifi key available
- Cabling and connections to be provided by the Customer, additional charges apply for further parts and additional detector/sensor installs
- This service may need to be rearranged if adverse weather is forecast to ensure your system is installed correctly and safely
What do I need to do before the Service appointment?
What if I have additional compatible items to install at the same time?
Is there a height restriction?
What if something goes wrong?
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