In a word: Unusable.
The arm was solid and while a bit annoying that the base wasn’t pre set-up with the clamp mechanism attached, it went together well and felt sturdy.
However when it comes to the VESA mount, it’s another story; whether I got a “duff” one or whether the mount simply hasn’t been thought through properly I don’t know but, there is NO WAY this VESA mount is going to attach to either of my two monitors (different models, different brands). My only option would be to damage my monitor or cut a chunk off the VESA mount, neither of which I’m comfortable doing.
**** UPDATE 23/11/2020 ****
Time to update this review as a lot has changed and Invision have been nothing short of FANTASTIC throughout:
So, to update everyone with what happened after posting this review; Invision got in touch and were disappointed that I was clearly having issues using the mount. I explained the issue at length and also understand that this is likely only to be an issue with monitors using counter-sunk VESA mounts (as the tolerances are just that much tighter and some monitor manufacturers, like LG, may have been a bit "loose" with these tolerances!).
Still, even with that said, Invision went out of their way to send me a combination of stand-offs and longer screws to ensure that I could get the monitor mounted correctly, which I managed with a combination of these additions.
It doesn't end there though; Invision also vowed to make sure that going forward the VESA mount would be adapted to ensure compatibility with these counter-sunk VESA mounts. I'm pleased to say that today I've just heard that the new VESA mount is ready and they will be sending me out a unit for me to test - for which I am very grateful! Once I receive the updated mount - I'll add another follow up, but given the communications, thoughtfulness and customer service I have received since I reported the issue, I 100% recommend Invision as a company I respect and look forward to purchasing more of their products in future.
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Customer reviews
Solid arm mount, shame you can’t attach a monitor
Reviewed in the United Kingdom on 17 July 2020
In a word: Unusable.The arm was solid and while a bit annoying that the base wasn’t pre set-up with the clamp mechanism attached, it went together well and felt sturdy.However when it comes to the VESA mount, it’s another story; whether I got a “duff” one or whether the mount simply hasn’t been thought through properly I don’t know but, there is NO WAY this VESA mount is going to attach to either of my two monitors (different models, different brands). My only option would be to damage my monitor or cut a chunk off the VESA mount, neither of which I’m comfortable doing.**** UPDATE 23/11/2020 ****Time to update this review as a lot has changed and Invision have been nothing short of FANTASTIC throughout:So, to update everyone with what happened after posting this review; Invision got in touch and were disappointed that I was clearly having issues using the mount. I explained the issue at length and also understand that this is likely only to be an issue with monitors using counter-sunk VESA mounts (as the tolerances are just that much tighter and some monitor manufacturers, like LG, may have been a bit "loose" with these tolerances!).Still, even with that said, Invision went out of their way to send me a combination of stand-offs and longer screws to ensure that I could get the monitor mounted correctly, which I managed with a combination of these additions.It doesn't end there though; Invision also vowed to make sure that going forward the VESA mount would be adapted to ensure compatibility with these counter-sunk VESA mounts. I'm pleased to say that today I've just heard that the new VESA mount is ready and they will be sending me out a unit for me to test - for which I am very grateful! Once I receive the updated mount - I'll add another follow up, but given the communications, thoughtfulness and customer service I have received since I reported the issue, I 100% recommend Invision as a company I respect and look forward to purchasing more of their products in future.
Reviewed in the United Kingdom on 17 July 2020
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Top reviews from United Kingdom
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Reviewed in the United Kingdom on 17 July 2020
The arm was solid and while a bit annoying that the base wasn’t pre set-up with the clamp mechanism attached, it went together well and felt sturdy.
However when it comes to the VESA mount, it’s another story; whether I got a “duff” one or whether the mount simply hasn’t been thought through properly I don’t know but, there is NO WAY this VESA mount is going to attach to either of my two monitors (different models, different brands). My only option would be to damage my monitor or cut a chunk off the VESA mount, neither of which I’m comfortable doing.
**** UPDATE 23/11/2020 ****
Time to update this review as a lot has changed and Invision have been nothing short of FANTASTIC throughout:
So, to update everyone with what happened after posting this review; Invision got in touch and were disappointed that I was clearly having issues using the mount. I explained the issue at length and also understand that this is likely only to be an issue with monitors using counter-sunk VESA mounts (as the tolerances are just that much tighter and some monitor manufacturers, like LG, may have been a bit "loose" with these tolerances!).
Still, even with that said, Invision went out of their way to send me a combination of stand-offs and longer screws to ensure that I could get the monitor mounted correctly, which I managed with a combination of these additions.
It doesn't end there though; Invision also vowed to make sure that going forward the VESA mount would be adapted to ensure compatibility with these counter-sunk VESA mounts. I'm pleased to say that today I've just heard that the new VESA mount is ready and they will be sending me out a unit for me to test - for which I am very grateful! Once I receive the updated mount - I'll add another follow up, but given the communications, thoughtfulness and customer service I have received since I reported the issue, I 100% recommend Invision as a company I respect and look forward to purchasing more of their products in future.
Solid arm mount, shame you can’t attach a monitor
By Simon Mansfield on 17 July 2020
In a word: Unusable.By Simon Mansfield on 17 July 2020
The arm was solid and while a bit annoying that the base wasn’t pre set-up with the clamp mechanism attached, it went together well and felt sturdy.
However when it comes to the VESA mount, it’s another story; whether I got a “duff” one or whether the mount simply hasn’t been thought through properly I don’t know but, there is NO WAY this VESA mount is going to attach to either of my two monitors (different models, different brands). My only option would be to damage my monitor or cut a chunk off the VESA mount, neither of which I’m comfortable doing.
**** UPDATE 23/11/2020 ****
Time to update this review as a lot has changed and Invision have been nothing short of FANTASTIC throughout:
So, to update everyone with what happened after posting this review; Invision got in touch and were disappointed that I was clearly having issues using the mount. I explained the issue at length and also understand that this is likely only to be an issue with monitors using counter-sunk VESA mounts (as the tolerances are just that much tighter and some monitor manufacturers, like LG, may have been a bit "loose" with these tolerances!).
Still, even with that said, Invision went out of their way to send me a combination of stand-offs and longer screws to ensure that I could get the monitor mounted correctly, which I managed with a combination of these additions.
It doesn't end there though; Invision also vowed to make sure that going forward the VESA mount would be adapted to ensure compatibility with these counter-sunk VESA mounts. I'm pleased to say that today I've just heard that the new VESA mount is ready and they will be sending me out a unit for me to test - for which I am very grateful! Once I receive the updated mount - I'll add another follow up, but given the communications, thoughtfulness and customer service I have received since I reported the issue, I 100% recommend Invision as a company I respect and look forward to purchasing more of their products in future.
Images in this review
Reviewed in the United Kingdom on 26 July 2021
Pros
- Extends a 24" screen over the rear of the desk to provide some extra viewing distance (instructions advise not to extend the arm fully backwards but I'm doing so only by a few centimetres).
- Very robust metal construction.
- Articulates well in all directions.
- Internal routing for cables.
- Easy to assemble: took no longer than 10 minutes.
- Holds my 24" Dell U2412M perfectly without drooping.
- USB extension in the base.
Cons
- Black glossy paint: if all your computing equipment is finished in mat (mat grey, mat white, mat black) then this glossy paint does not blend in well - to the point that I am going to buy some mat black spray paint to give it a makeover.
- Plastic cable holders are not robust: only the one in the top arm features a screw to hold it in place, the second one in the lower arm clicks into place and the third on the rear of the base broke within minutes because its two *tiny* plastic clips are completely inadequate for the heavy cabling moving through it when articulating the arm (I resorted to some double-sided magic tape to hold it in place).
- USB cable included does not work in USB 3 mode: despite having "USB 3.0" embossed on the connector none of my USB 3 devices work with it - they all revert to USB 2. The cable was correctly plugged into a USB 3 port so either the cable is faulty, or more likely its quality isn't great adding too much resistance to be used in USB 3 mode.
- You will likely have to buy longer cables for your monitor adding c. £30 to your budget, such as a 3m power cord, 3m display cable, 3m USB cable if your monitor has a USB hub, etc.
- You may want to buy some flexible cable sleeve to hide the cables passing through the arm and give it a modern touch.
All in all, it is an incredibly robust monitor arm with a good range of motion, mostly let down by its glossy black finish.
Good articulated arm with some minor flaws
By AJMB on 26 July 2021
I was looking for an articulated monitor arm long enough to extend backwards over the rear of my desk in order to provide an extra 5-10 cm of viewing distance. This arm does just that.By AJMB on 26 July 2021
Pros
- Extends a 24" screen over the rear of the desk to provide some extra viewing distance (instructions advise not to extend the arm fully backwards but I'm doing so only by a few centimetres).
- Very robust metal construction.
- Articulates well in all directions.
- Internal routing for cables.
- Easy to assemble: took no longer than 10 minutes.
- Holds my 24" Dell U2412M perfectly without drooping.
- USB extension in the base.
Cons
- Black glossy paint: if all your computing equipment is finished in mat (mat grey, mat white, mat black) then this glossy paint does not blend in well - to the point that I am going to buy some mat black spray paint to give it a makeover.
- Plastic cable holders are not robust: only the one in the top arm features a screw to hold it in place, the second one in the lower arm clicks into place and the third on the rear of the base broke within minutes because its two *tiny* plastic clips are completely inadequate for the heavy cabling moving through it when articulating the arm (I resorted to some double-sided magic tape to hold it in place).
- USB cable included does not work in USB 3 mode: despite having "USB 3.0" embossed on the connector none of my USB 3 devices work with it - they all revert to USB 2. The cable was correctly plugged into a USB 3 port so either the cable is faulty, or more likely its quality isn't great adding too much resistance to be used in USB 3 mode.
- You will likely have to buy longer cables for your monitor adding c. £30 to your budget, such as a 3m power cord, 3m display cable, 3m USB cable if your monitor has a USB hub, etc.
- You may want to buy some flexible cable sleeve to hide the cables passing through the arm and give it a modern touch.
All in all, it is an incredibly robust monitor arm with a good range of motion, mostly let down by its glossy black finish.
Images in this review
Reviewed in the United Kingdom on 27 July 2020
Reviewed in the United Kingdom on 22 July 2020
