I also emailed the company 5 days ago about this to the email address on their "15-year guarantee" leaflet and have heard nothing.
|Item Weight||290 g|
|Package Dimensions||18.5 x 14.6 x 2.4 cm; 290 Grams|
|Batteries||2 AAA batteries required. (included)|
|Item model number||aaq-kz12|
|Item Package Quantity||1|
|Maximum weight capacity||5 Kilograms|
|Battery Cell Type||Alkaline|