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| Brand | Comfort Supplies |
|---|---|
| Country of origin | China |
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2-year Accidental Damage insurance for a PERSONAL CARE product from £30 to £39.99
from London General Insurance Company Ltd. £2.19
from London General Insurance Company Ltd. £2.19
- WHAT'S COVERED: Immediate protection against accidental damage, along with cover for breakdowns and faults not covered by the seller/manufacturer warranty.
- 99% CLAIMS ACCEPTED (avg. Aug-21 to Jul-22): Upon a successful claim, if your product can't be repaired it will either be replaced or we'll issue an Amazon e-gift card to the value of a replacement.
- NO ADDED COSTS: No excess to pay or any charges for postage, parts, labour or callout.
- CANCEL ANYTIME: Full refund within 45 days if no claim has been made, pro-rated refund thereafter less claim costs.
- For full product description, please read the Insurance Product Information Document and policy terms by following the links provided. Cover is for UK residents aged 18 years and over.
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Small Business
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Product Description
Customer reviews
The item is not of great quality. The massager itself is good and does the job. Unfortunately the quality of the cover is bad and ripped after only 3 month of use.EDIT: After my complaint I got contacted immediately and their customer service is exceptional. I have updated my rating as I believe products can sometimes have faults, important is how it's dealt with. This company has provided outstanding customer service! I had a replacement free of charge within 3 days!Again, the massager itself is a great tool and works well. The fabric on my first one seemed to have an issue, but the rectification was great and I can only recommend the company.
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Top reviews from United Kingdom
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Reviewed in the United Kingdom on 16 January 2020
Reviewed in the United Kingdom on 17 July 2018
Reviewed in the United Kingdom on 24 January 2020
EDIT: After my complaint I got contacted immediately and their customer service is exceptional. I have updated my rating as I believe products can sometimes have faults, important is how it's dealt with. This company has provided outstanding customer service! I had a replacement free of charge within 3 days!
Again, the massager itself is a great tool and works well. The fabric on my first one seemed to have an issue, but the rectification was great and I can only recommend the company.
Broke after only 3 month!
By Andreas Hartmann on 24 January 2020
The item is not of great quality. The massager itself is good and does the job. Unfortunately the quality of the cover is bad and ripped after only 3 month of use.By Andreas Hartmann on 24 January 2020
EDIT: After my complaint I got contacted immediately and their customer service is exceptional. I have updated my rating as I believe products can sometimes have faults, important is how it's dealt with. This company has provided outstanding customer service! I had a replacement free of charge within 3 days!
Again, the massager itself is a great tool and works well. The fabric on my first one seemed to have an issue, but the rectification was great and I can only recommend the company.
Images in this review
Reviewed in the United Kingdom on 23 August 2018
Reviewed in the United Kingdom on 4 August 2020
Lower, middle or upper back/neck, it does the job perfectly. The heat element is never too intense, and you can lean more directly into the unit for varying degrees of pressure. I lay flat against it since I require a rigorous massage with a high level of strength to work out all the scar tissue and knots. Can't recommend it enough, I lay back watching Netflix last night after a solid day of moving heavy boxes around, and my back felt pain-free for the first time in probably over a year.
Absolute lifesaver! 100% recommended.
By Evenwood Press on 4 August 2020
My back has been aching like crazy lately, between Covid stress, work-related things and suddenly having to find a new apartment at short notice. I had a back massager 20 years ago which never worked well and just felt painful, with the material just pinching my skin. Technology has come a long way though, I honestly can't believe how well this works by comparison.By Evenwood Press on 4 August 2020
Lower, middle or upper back/neck, it does the job perfectly. The heat element is never too intense, and you can lean more directly into the unit for varying degrees of pressure. I lay flat against it since I require a rigorous massage with a high level of strength to work out all the scar tissue and knots. Can't recommend it enough, I lay back watching Netflix last night after a solid day of moving heavy boxes around, and my back felt pain-free for the first time in probably over a year.
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Reviewed in the United Kingdom on 19 March 2021
Reviewed in the United Kingdom on 17 July 2017
