I was a bit nervous paying this for a phone with such mixed reviews, but having been registered with the Telephone Preference Service for years and getting fed up with all the international nuisance calls that they have no power to deal with. I decided I needed to do something.
The phone is nice and solid, feels comfortable to hold and is easy to use.
The first job you are going to want to do, is to connect your mobile (can connect more than one) via bluetooth and import your contacts. Also when your mobile is connected via bluetooth, you can use your mobile instead of the handset when making landline calls and your Landline phone can be used when calling on your mobile. Quite useful if your battery is low or you prefer to use the other device.
You do need caller ID from your phone service provider for the call blocking to work, so if you don't have that then you should get it. If your provider charges for such an in-expensive feature, maybe it's time to review your service agreement.
Call blocking is simple. If an unknown number phones, they get displayed and you can choose to accept or add to the blocked list. If you block them, they get a message telling them they are blocked in future. If they are a friend or family or genuine caller, and they haven't been added to your phone book, they will unfortunately have to pass the call screening. This is down to you to ensure family and friends are in your contacts. If they aren't, why on earth not ? They can pass call screening by announcing who they are. Your phone then rings and announces the caller from the name they left (recorded from what they said) and you can choose to accept or reject and whether to block the caller.
It does take time. But the end result of bothering to set it up correctly will benefit you. No product is just going to be able to decide for you, who to accept and who to block.
One very useful feature of the call blocking is the ability to block area codes. So you could block calls from a particular country. If you don't have friends or relatives there and a nuisance caller starts to phone you using multiple calling lines ( a common trick ). you can just block calls from an entire region of the world if you wish. You can also block calls beginning with a set of numbers, which should reduce cold callers from solar scams/insurance scams/pension scams etc. No system will ever be perfect, scammers will find ways around many systems, but this one seems to cover most bases and as a result, I haven't received a nuisance call since installing it, although as you can see from the photos, they have tried, those numbers are known scammers, easily googled, and the red symbol shows they are blocked. Phone never rang, and they will move onto softer targets, i.e those without call blocking. Good luck to you if you are reading this review and don't buy :)
The only feature I miss is my previous phone announced the caller name if they were in my contacts, saving bothering to go look at the screen. A minor negative.
Overall I would score this 9.5/10 with the announce caller name my previous non call blocking phone had being the .5 of a point lost, but I consider this a small loss, compared to never being bothered listening to John with his heavy foreign accent explain to me that he is calling from Windows, or Janet, also with an incredibly heavy foreign accent, who wants to let me know that the tax office are going to send me to jail and Paul the Nigerian Pastor/Prince/Investment banker would like my bank details to send me lots of money to hide for him
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BT Premium Cordless Home Phone with 100 Percent Nuisance Call Blocking, Mobile Sync, Answer Machine, Trio Handset Pack
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RRP: £119.99£119.99
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Brand | BT |
Colour | Black |
Telephone type | Cordless |
Number of batteries | 6 AAA batteries required. (included) |
Material | Plastic |
Power source | Battery Powered |
Dialler type | Dual Keypad |
Item dimensions L x W x H | 50 x 40 x 189 millimetres |
Answering system type | Digital |
Phone talk time | 21 Hours |
About this item
- Make sure this fits by entering your model number.
- Block 100 percent of nuisance calls with the trueCall virtual assistant which announces all unknown calls and allows friends and family straight through
- Block calls by type or block up to 1000 numbers with the dedicated call block button
- Answer mobile calls on your home phone and synch your mobile contacts to your home phone
- High sound quality with adjustable volume control and hands free speaker
- Record 60 minutes of messages. Mounting: Table-top
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---|---|---|---|---|---|
Customer Rating | 4.3 out of 5 stars (7476) | 4.4 out of 5 stars (4554) | 4.3 out of 5 stars (2108) | 4.4 out of 5 stars (12670) | 4.2 out of 5 stars (1940) |
Price | £110.39 | £99.99 | £59.90 | £54.99 | £59.99 |
Sold By | Amazon.co.uk | liGo | SmartSalesUK | Go Shop Direct | Amazon.co.uk |
Item Dimensions | 5 x 4 x 18.9 cm | 4.8 x 2.9 x 16.4 cm | 5.2 x 3.3 x 17 cm | 12.19 x 23.9 x 14.81 cm | 24 x 18 x 11 cm |
Special Features | Hands Free Functionality | Backlight display, Caller ID | Wireless | Hands Free Functionality^Low Radiation | Wireless, answering machine |
Product guides and documents
Product details
- Batteries : 6 AAA batteries required. (included)
- Is Discontinued By Manufacturer : No
- Product Dimensions : 5 x 4 x 18.9 cm; 1.19 Kilograms
- Date First Available : 13 Dec. 2017
- Manufacturer : BT
- ASIN : B0787G4BJR
- Item model number : 90632
- Country of origin : United Kingdom
- Best Sellers Rank: 904 in Electronics & Photo (See Top 100 in Electronics & Photo)
- Customer reviews:
Customer reviews
4.3 out of 5 stars
4.3 out of 5
7,476 global ratings
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Learn more how customers reviews work on Amazon
5.0 out of 5 stars
Blocks nuisance calls and I'm not with BT
Reviewed in the United Kingdom on 3 February 2019
I was a bit nervous paying this for a phone with such mixed reviews, but having been registered with the Telephone Preference Service for years and getting fed up with all the international nuisance calls that they have no power to deal with. I decided I needed to do something.The phone is nice and solid, feels comfortable to hold and is easy to use.The first job you are going to want to do, is to connect your mobile (can connect more than one) via bluetooth and import your contacts. Also when your mobile is connected via bluetooth, you can use your mobile instead of the handset when making landline calls and your Landline phone can be used when calling on your mobile. Quite useful if your battery is low or you prefer to use the other device.You do need caller ID from your phone service provider for the call blocking to work, so if you don't have that then you should get it. If your provider charges for such an in-expensive feature, maybe it's time to review your service agreement.Call blocking is simple. If an unknown number phones, they get displayed and you can choose to accept or add to the blocked list. If you block them, they get a message telling them they are blocked in future. If they are a friend or family or genuine caller, and they haven't been added to your phone book, they will unfortunately have to pass the call screening. This is down to you to ensure family and friends are in your contacts. If they aren't, why on earth not ? They can pass call screening by announcing who they are. Your phone then rings and announces the caller from the name they left (recorded from what they said) and you can choose to accept or reject and whether to block the caller.It does take time. But the end result of bothering to set it up correctly will benefit you. No product is just going to be able to decide for you, who to accept and who to block.One very useful feature of the call blocking is the ability to block area codes. So you could block calls from a particular country. If you don't have friends or relatives there and a nuisance caller starts to phone you using multiple calling lines ( a common trick ). you can just block calls from an entire region of the world if you wish. You can also block calls beginning with a set of numbers, which should reduce cold callers from solar scams/insurance scams/pension scams etc. No system will ever be perfect, scammers will find ways around many systems, but this one seems to cover most bases and as a result, I haven't received a nuisance call since installing it, although as you can see from the photos, they have tried, those numbers are known scammers, easily googled, and the red symbol shows they are blocked. Phone never rang, and they will move onto softer targets, i.e those without call blocking. Good luck to you if you are reading this review and don't buy :)The only feature I miss is my previous phone announced the caller name if they were in my contacts, saving bothering to go look at the screen. A minor negative.Overall I would score this 9.5/10 with the announce caller name my previous non call blocking phone had being the .5 of a point lost, but I consider this a small loss, compared to never being bothered listening to John with his heavy foreign accent explain to me that he is calling from Windows, or Janet, also with an incredibly heavy foreign accent, who wants to let me know that the tax office are going to send me to jail and Paul the Nigerian Pastor/Prince/Investment banker would like my bank details to send me lots of money to hide for him
Reviewed in the United Kingdom on 3 February 2019
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Reviewed in the United Kingdom on 3 February 2019
The phone is nice and solid, feels comfortable to hold and is easy to use.
The first job you are going to want to do, is to connect your mobile (can connect more than one) via bluetooth and import your contacts. Also when your mobile is connected via bluetooth, you can use your mobile instead of the handset when making landline calls and your Landline phone can be used when calling on your mobile. Quite useful if your battery is low or you prefer to use the other device.
You do need caller ID from your phone service provider for the call blocking to work, so if you don't have that then you should get it. If your provider charges for such an in-expensive feature, maybe it's time to review your service agreement.
Call blocking is simple. If an unknown number phones, they get displayed and you can choose to accept or add to the blocked list. If you block them, they get a message telling them they are blocked in future. If they are a friend or family or genuine caller, and they haven't been added to your phone book, they will unfortunately have to pass the call screening. This is down to you to ensure family and friends are in your contacts. If they aren't, why on earth not ? They can pass call screening by announcing who they are. Your phone then rings and announces the caller from the name they left (recorded from what they said) and you can choose to accept or reject and whether to block the caller.
It does take time. But the end result of bothering to set it up correctly will benefit you. No product is just going to be able to decide for you, who to accept and who to block.
One very useful feature of the call blocking is the ability to block area codes. So you could block calls from a particular country. If you don't have friends or relatives there and a nuisance caller starts to phone you using multiple calling lines ( a common trick ). you can just block calls from an entire region of the world if you wish. You can also block calls beginning with a set of numbers, which should reduce cold callers from solar scams/insurance scams/pension scams etc. No system will ever be perfect, scammers will find ways around many systems, but this one seems to cover most bases and as a result, I haven't received a nuisance call since installing it, although as you can see from the photos, they have tried, those numbers are known scammers, easily googled, and the red symbol shows they are blocked. Phone never rang, and they will move onto softer targets, i.e those without call blocking. Good luck to you if you are reading this review and don't buy :)
The only feature I miss is my previous phone announced the caller name if they were in my contacts, saving bothering to go look at the screen. A minor negative.
Overall I would score this 9.5/10 with the announce caller name my previous non call blocking phone had being the .5 of a point lost, but I consider this a small loss, compared to never being bothered listening to John with his heavy foreign accent explain to me that he is calling from Windows, or Janet, also with an incredibly heavy foreign accent, who wants to let me know that the tax office are going to send me to jail and Paul the Nigerian Pastor/Prince/Investment banker would like my bank details to send me lots of money to hide for him
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Style Name: Twin Handset PackVerified Purchase

5.0 out of 5 stars
Blocks nuisance calls and I'm not with BT
By Bugeyed on 3 February 2019
I was a bit nervous paying this for a phone with such mixed reviews, but having been registered with the Telephone Preference Service for years and getting fed up with all the international nuisance calls that they have no power to deal with. I decided I needed to do something.By Bugeyed on 3 February 2019
The phone is nice and solid, feels comfortable to hold and is easy to use.
The first job you are going to want to do, is to connect your mobile (can connect more than one) via bluetooth and import your contacts. Also when your mobile is connected via bluetooth, you can use your mobile instead of the handset when making landline calls and your Landline phone can be used when calling on your mobile. Quite useful if your battery is low or you prefer to use the other device.
You do need caller ID from your phone service provider for the call blocking to work, so if you don't have that then you should get it. If your provider charges for such an in-expensive feature, maybe it's time to review your service agreement.
Call blocking is simple. If an unknown number phones, they get displayed and you can choose to accept or add to the blocked list. If you block them, they get a message telling them they are blocked in future. If they are a friend or family or genuine caller, and they haven't been added to your phone book, they will unfortunately have to pass the call screening. This is down to you to ensure family and friends are in your contacts. If they aren't, why on earth not ? They can pass call screening by announcing who they are. Your phone then rings and announces the caller from the name they left (recorded from what they said) and you can choose to accept or reject and whether to block the caller.
It does take time. But the end result of bothering to set it up correctly will benefit you. No product is just going to be able to decide for you, who to accept and who to block.
One very useful feature of the call blocking is the ability to block area codes. So you could block calls from a particular country. If you don't have friends or relatives there and a nuisance caller starts to phone you using multiple calling lines ( a common trick ). you can just block calls from an entire region of the world if you wish. You can also block calls beginning with a set of numbers, which should reduce cold callers from solar scams/insurance scams/pension scams etc. No system will ever be perfect, scammers will find ways around many systems, but this one seems to cover most bases and as a result, I haven't received a nuisance call since installing it, although as you can see from the photos, they have tried, those numbers are known scammers, easily googled, and the red symbol shows they are blocked. Phone never rang, and they will move onto softer targets, i.e those without call blocking. Good luck to you if you are reading this review and don't buy :)
The only feature I miss is my previous phone announced the caller name if they were in my contacts, saving bothering to go look at the screen. A minor negative.
Overall I would score this 9.5/10 with the announce caller name my previous non call blocking phone had being the .5 of a point lost, but I consider this a small loss, compared to never being bothered listening to John with his heavy foreign accent explain to me that he is calling from Windows, or Janet, also with an incredibly heavy foreign accent, who wants to let me know that the tax office are going to send me to jail and Paul the Nigerian Pastor/Prince/Investment banker would like my bank details to send me lots of money to hide for him
Images in this review



436 people found this helpful
Helpful
Reviewed in the United Kingdom on 6 March 2019
Style Name: Trio Handset PackVerified Purchase
Just to let you know, this is a modified review. I've had this thing for some time. I'm also a PhD and IT expert, so everything is set up correctly. There are no errors on my part.
Put simply, this is a pile of **** . The nuisance call blocking just stops working. You have to repeatedly reset the phone. This means you have to re-load addresses etc. It works OK for a while, and then just stops.
I've run several tests on this thing. I can assure you that it fails. It is totally unreliable.
First of all, just to clear up a misunderstanding, you do not need to be with BT for this phone to work. All you need to do is ensure you have caller display enabled by your telephone provider. Some providers do this for free, others make a small monthly charge.
If you try to use this phone for call blocking you may find that you are blocking calls you THINK are unblocked. The manual doesn't give the whole picture when it comes to call blocking.
For example, if you go into a contact on your phone and block that contact (and say you did this with a few contacts) and then returned later and decided to unblock them all …
There's an option in the blocking menu to delete all block numbers …
BEWARE: THIS WOULD NOT UNBLOCK THOSE NUMBERS!!!
Also, the numbers you have blocked are not displayed anywhere so you can't check which numbers have been blocked. Bizarrely (and inconsistently) if you have blocked area codes, they ARE displayed.
I've spoken to the support line. They seem to have a very fast responding support line - and the reason for this is that they know the phone is not tested adequately, and they're trying to cover it up. They use expressions like "Well, we can't put everything in the manual". The excuses they give for other software errors are weak and feeble, and it's blatant that they know this phone has many, many problems.
AVOID AT ALL COSTS
Put simply, this is a pile of **** . The nuisance call blocking just stops working. You have to repeatedly reset the phone. This means you have to re-load addresses etc. It works OK for a while, and then just stops.
I've run several tests on this thing. I can assure you that it fails. It is totally unreliable.
First of all, just to clear up a misunderstanding, you do not need to be with BT for this phone to work. All you need to do is ensure you have caller display enabled by your telephone provider. Some providers do this for free, others make a small monthly charge.
If you try to use this phone for call blocking you may find that you are blocking calls you THINK are unblocked. The manual doesn't give the whole picture when it comes to call blocking.
For example, if you go into a contact on your phone and block that contact (and say you did this with a few contacts) and then returned later and decided to unblock them all …
There's an option in the blocking menu to delete all block numbers …
BEWARE: THIS WOULD NOT UNBLOCK THOSE NUMBERS!!!
Also, the numbers you have blocked are not displayed anywhere so you can't check which numbers have been blocked. Bizarrely (and inconsistently) if you have blocked area codes, they ARE displayed.
I've spoken to the support line. They seem to have a very fast responding support line - and the reason for this is that they know the phone is not tested adequately, and they're trying to cover it up. They use expressions like "Well, we can't put everything in the manual". The excuses they give for other software errors are weak and feeble, and it's blatant that they know this phone has many, many problems.
AVOID AT ALL COSTS
174 people found this helpful
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Reviewed in the United Kingdom on 4 August 2018
Style Name: Single Handset PackVerified Purchase
Nice looking phone but BT have it locked down, unless you have a BT landline, which I don’t, AND the BT call register service which is an additional charge, which I don’t, it does not block callers and nor does it even show you the number calling you.
My 10 year old phone is better.
Returned after one day
My 10 year old phone is better.
Returned after one day
212 people found this helpful
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Reviewed in the United Kingdom on 24 January 2018
Style Name: Trio Handset PackVerified Purchase
Good looking handsets and base stations, packed with features - call blocking is fantastic and the Bluetooth contact sync is super convenient (paired to iPhone in seconds).
You can also use the handset to place calls via your Bluetooth paired mobile - not sure I’ll ever use that feature but supposedly good if you have mobile phone black spots in your home.
If you have lots of contacts in your address book and don’t fancy scrolling down for half an hour to find someone beginning with ‘W’ then you can use the keypad to search... This is *SLOW* and the reason for only three stars, especially considering the price and how frequently I have to search for contacts in the phone book... Painful... Wait 2-3 seconds after entering a character for results to load while the handset appears to be doing nothing / frozen (poor). It takes the same amount of time if you mis-typed and want to clear a character... I do like the central phone book though, which is shared between all handsets.
I took an (expensive) punt on this phone as at the time of ordering there wasn’t any technical info available on BT’s site and only one review on Amazon, so I guess it was pretty new to market! Overall I’m pleased with the purchase, despite my gripe re. the phone book searching speed, and am impressed by many of the features.
You can also use the handset to place calls via your Bluetooth paired mobile - not sure I’ll ever use that feature but supposedly good if you have mobile phone black spots in your home.
If you have lots of contacts in your address book and don’t fancy scrolling down for half an hour to find someone beginning with ‘W’ then you can use the keypad to search... This is *SLOW* and the reason for only three stars, especially considering the price and how frequently I have to search for contacts in the phone book... Painful... Wait 2-3 seconds after entering a character for results to load while the handset appears to be doing nothing / frozen (poor). It takes the same amount of time if you mis-typed and want to clear a character... I do like the central phone book though, which is shared between all handsets.
I took an (expensive) punt on this phone as at the time of ordering there wasn’t any technical info available on BT’s site and only one review on Amazon, so I guess it was pretty new to market! Overall I’m pleased with the purchase, despite my gripe re. the phone book searching speed, and am impressed by many of the features.
157 people found this helpful
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